This annual publication provides a summary of training activity in apprenticeships and traineeships in Australia, including information on training rates, completion rates, attrition rates, training within the trades and duration of training. The figures in this publication are derived from the National Apprentice and Trainee Collection no.63…

Investigates factors contributing to the growth of part-time employment in Australia, specifically (1) the growth of the service sector, and (2) the possibility that the supply of part-time workers has increased due to the scarcity of full-time employment opportunities. (JOW)

Naturalistic observations and interviews with service workers found on-the-job reading was based on knowledge of codes and rules of practice and required problem-solving and metacognitive strategies. Workplace competencies should be considered within their social and cultural context. (SK)

Purpose: The paper seeks to show the contextualisation of call centres as a work-specific ethnographically and culturally based community, which, in turn, influences pedagogical practices through the encoding and decoding of cultural texts in relation to two logics: cost-efficiency and customer-orientation. Design/methodology/approach: The paper…

Documents the growth in aesthetic service occupations and issues regarding employability: interpersonal skills, training, and social exclusion of those deemed unsuitable for "style" labor. Examines a Scottish training program that raises concerns about social control but may improve the employability of long-term unemployed persons.…

This paper explores the results of applying a diagnostic questionnaire for measuring the dimensions of a learning organization in a resource squeezed service organization. The questionnaire was conducted as the first stage of an ethnographic study of workplace learning in an aged care organization. It was distributed to the 600 employees in nine…

This paper is a report on a workplace adult literacy project at Kakadu National Park in the Northern Territory of Australia. The project deals with the use and function of written text in the work of park rangers and assesses the literacy needs of park rangers and trainees. The project focuses on the uses and functions of written text in the…

Three cooperative programs between the University of New England-Northern Rivers (Australia) and regional arms of government agencies which provide professional development are described. They involve the departments of school education, health, and family and community services. The university offers a variety of credit-bearing undergraduate and…

Student skills and employment opportunities for diplomates of Nedlands College of Advanced Education, Western Australia, are surveyed. For diplomates in the fields of teaching, library media, and recreation, an oversupply exists in the labor market. It is suggested that this oversupply will continue for at least two years in the case of library…

This publication is part of the study materials for the distance education course, Adults Learning: The Changing Workplace B, in the Open Campus Program at Deakin University. The first part of the document analyzes the relationship between technology, skill, and work within the context of the debates concerning deskilling and managerial control…

This book contains nine papers that were presented to the Sociology and Social Policy section of the British Association for the Advancement of Science. The first paper, "Introduction: Work and Employment in the 1990s" (Richard Brown), puts work and employment in a historical context and examines how globalization of the economy has…

Australia's personal and other services industry is the sixth smallest of the 17 industry divisions in numbers employed. The industry, a collection of quite diverse businesses and services in the public and private sectors, has three subdivisions: personal services, other services, and private households employing staff. The employment level has…

New apprenticeships were introduced to Australia in January 1998 to provide practical training opportunities to a wider range of people than the traditional trade-based apprenticeship system did. The effect of the new apprenticeship initiative on the type of employment-based training being undertaken in Australia was studied by analyzing data from…

This quarterly publication contains 13 articles covering various aspects of education and youth employment in Australia. "Youth Employment Strategies: Public Service of South Australia" (Jenny Rhodes) describes opportunities for South Australian youth to enter public service. "School Influences on Retention in Victorian Government…

According to data regarding apprentices and trainees in Australia in 1985-1999, the number of apprentices and trainees in Australia reached a record level of 256,000 in June 1999 (versus 172,800 in 1990). Apprentices and trainees undertaking training at Australian Qualifications Framework level III or higher for more than 2 years accounted for…