Purpose: The purpose of this paper is to investigate how students from Australia, Indonesia and Malaysia differ in their propensity to complain and attitudes to complaining. Design/methodology/approach: A self-administered questionnaire was designed using established scales to assess respondent reactions to a service failure by a university. The…

Universities offering aviation degree courses face a dilemma when integrating flying training, which is vocational skills training, into an academic degree programme. Whilst flying training for a pilot's licence is provided by flying schools regulated by a country's Civil Aviation Authority, the HE sector is responsible for the academic standards…

The paper draws on research --- "Tellin' the stories of teachers: Tellin' the stories of teaching" project --- that forms part of the national More Aboriginal and Torres Strait Islander Teachers Initiative. This Initiative aims to increase the number and retention of Aboriginal and Torres Strait Islander peoples in the profession. A…

This paper begins by outlining the "education revolution" policy direction of the Australian federal government, and the ways in which it envisages meeting its goal of having a 40% of the population between 25 and 34 with a Bachelor's degree by 2025, and ensuring that 20% of tertiary students come form LSES backgrounds. This is…

This paper presents a critical analysis of literature relating to why males choose to become primary school teachers. Discussion within the paper concentrates on identifying and exploring connections between what is currently known about being a male primary school teacher and what motivates these men as they both pursue and practice within the…

This paper explores two of the tensions Tarc identifies in the history of the International Baccalaureate (IB) Diploma: firstly, between its design for meritocratic competition and its internationalist vision and, secondly, between the IB as a global commodity and its localised interpretations. Using data from three case studies of Australian…

A gender-diverse workforce is becoming the global goal for high-quality early childhood programming. Having a balance of female and male early care and education (ECE) professionals supports greater flexibility in the gender role expectations of young children and helps girls and boys avoid stereotypic assumptions about gender. This article lists…

A range of imperatives underpin university selection practices. These include demonstrating merit based on prior academic achievement and supporting successful graduate outcomes in the professions and in broader fields of endeavour. They also include improving diversity of participation and equality of educational opportunity. Selection for…

This article provides an historical account of how fee-charging Victorian schools have marketed themselves over the past 150 years (via the use of advertisements, brochures, and prospectuses) in order to promote those aspects of schooling believed to be of most importance to potential customers (parents). While some of the features--most notably…

This paper identifies and analyzes factors that influence international student selection of universities and the role that education marketing plays in the process. The research for the paper was inspired by work done by Canterbury on education marketing, published in the "Journal of Marketing for Higher Education". The study…

The stigmatisation of mental illness in Australian and other Western societies is now well documented. This article presents a description of the "stigmatisation" problem associated with mental illness, and discusses the impact that this problem has had on the demand for Psychiatry as a career. The approach taken at UWA to address the…

In the era of globalisation, competition has also become global. In higher education, countries worldwide are attaching increasing importance to international ranking exercises and subscribing to the "world-class universities" paradigm, complemented by various strategies to benchmark with leading universities in order to enhance the…

Teacher attrition is a cost to the community and, often, to the teachers concerned. One ready potential source of teachers is those having left the profession, particularly recently, and who may be willing to return. For this article, 22 former teachers were interviewed about their journey into and out of teaching. Understanding what made teachers…

Hosting international students has long been admired as one of the hallmarks of internationalization. The two major formative strands of internationalization in Canadian universities are development cooperation and international students. With reduced public funding for higher education, institutions are aggressively recruiting international…

This is a report of the first year of a three-year project entitled "Vocations: the link between post-compulsory education and the labour market." The project's aim is to research how pathways can be improved within education, within work, and between education and work. There are three strands in the project; the first strand is…