ERIC Number: ED561390
Record Type: Non-Journal
Publication Date: 2015
Pages: 28
Abstractor: ERIC
ISBN: 978-1-925173-19-2
ISSN: N/A
EISSN: N/A
Building the Capabilities of the Travel, Tourism and Hospitality Workforce. Conference Paper
Ackehurst, Maree; Loveder, Phil
National Centre for Vocational Education Research (NCVER), Paper presented at the Australian Federation of Travel Agents (AFTA) Industry Leaders and Educators Engagement Symposium (Sydney, Australia, Feb 12, 2015)
This paper was presented at the Australian Federation of Travel Agents Industry Leaders & Educators Engagement Symposium held in Sydney on February 12, 2015. With industry sustainability becoming a strong concern, even within growth sectors, this paper identifies issues to be considered in ensuring that the education and training system can respond to emerging skills demand in the travel, tourism and hospitality industry. There are a number of means by which this can be achieved, the most vital possibly being improving young people's perceptions of the industry's career options. For this industry to be viewed as a career of choice, one that holds diverse and rewarding career pathways, particular attention needs to be paid to the promotion of these aspects. Skill development that pays attention to current and future industry requirements is also essential, including upskilling existing workers and developing the information and communication technology skills the industry needs. Stronger partnerships between training providers, business and industry peak bodies are highlighted as essential catalysts for the realisation of these next steps. Appended is: A statistical profile of the travel, tourism and hospitality industry.
Descriptors: Foreign Countries, Travel, Tourism, Hospitality Occupations, Labor Force Development, Sustainability, Career Choice, Skill Development, Sustainable Development, Information Technology, Partnerships in Education, Entry Workers, Apprenticeships, Training, Service Occupations, Employment Potential, Competence, Computer Literacy, Information Literacy
National Centre for Vocational Education Research Ltd. P.O. Box 8288, Stational Arcade, Adelaide, SA 5000, Australia. Tel: +61-8-230-8400; Fax: +61-8-212-3436; e-mail: ncver@ncver.edu.au; Web site: http://www.ncver.edu.au
Publication Type: Speeches/Meeting Papers; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: National Centre for Vocational Education Research
Identifiers - Location: Australia
Grant or Contract Numbers: N/A