Growth in online higher education offerings has been significant in recent years, with many Australian Universities launching programs to extend into new markets and meet the student demand for greater flexibility in delivery modes. Further, it is well understood that good support is an essential component to student success, satisfaction and…

Purpose: The purpose of this study was to improve the orientation experience of commencing first-year undergraduate business students to better prepare them for the reality of their academic studies through the development and implementation of a Commencing Student-Needs-Centred Orientation Framework. Design/methodology/approach: The methodology…

More students with disabilities are accessing the tertiary sector with many disabilities not easily observed (or hidden), because there are no physical indicators. These "hidden" disabilities affect a variety of cognitive processes and may be developmental or acquired. To ensure students with hidden disabilities can enrol, engage in and…

Students' perceptions during their first semester at university may be critical in the decision to continue or discontinue studies. In this study we consider students' perceptions of what factors enable successful transition to university. Using qualitative research, students' perceptions are obtained by in-depth interviews and focus groups that…

This study describes students' expectations of secondary school at the close of primary school and compares these with their attitudes after a month of secondary schooling. Attitudes toward discipline, teachers, schoolwork, and older students improved uniformly. Variations related to sex of student and school size are considered. (SJL)

In this paper, we develop a conceptual model for assessing student satisfaction with universities and the likelihood of students recommending their institutions to other prospective students. Student satisfaction is conceptualised as a mediator between resources and capabilities and recommendation. The resources and capabilities that contribute to…

A study examined rural Australian student experiences of the transition to high school. Data were gathered from interviews, questionnaires, and student journals of 10 rural students during the last 5 weeks of primary school and during the first three terms of Year 7 in high school. Findings indicate that students had many anxieties related to the…