Chatbots have experienced significant growth over the past decade, with a proliferation of new applications across various domains. Previous studies also demonstrate the trend of new technologies, especially artificial intelligence, being adopted in libraries. The purpose of this study is to determine the current research priorities and findings…

Introduction: There is little research applying structuration theory in library collaboration studies. This research aims to show how structuration theory informed a study of collaborative relationships between academics and librarians in two universities of Vietnam and Australia. Method: The research used the case study method. Data collection…

Introduction: This study examines how Australian academic librarians perceive techniques for promoting services and resources, and the factors affecting the perceptions regarding effectiveness of techniques used. Method: Data were collected from an online survey that was sent to 400 academic librarians in thirty-seven Australian universities. The…

In the last decade Australian academic libraries have increasingly aligned their research support services with assessment criteria used in the national research evaluation exercise (Excellence for Research in Australia). The same period has seen growing interest in research impact outside of traditional measures, such as bibliometrics. Social…

Introduction: Evidence-based practice is a process through which evidence in its various forms is sourced, appraised and applied in order to solve a problem, inform decision making, or improve practice. The purpose of this paper is to share findings from a qualitative research study that sought to identify evidence used by Australian special…

This article reports on the implementation of a professional development program in emerging technologies for librarians at the University of Western Australia. Set up in 2008 to address a lack of pedagogically grounded training in this area, it has now graduated three cohorts. A qualitative analysis of participants' online contributions and…

This article reports on a project which was undertaken in 2006 to investigate the current modes and methods for delivering reference services in Australian academic libraries. The project included a literature review to assist in providing a definition of reference services as well as a snapshot of statistics showing staff and patron numbers from…

Describes two current studies in New South Wales (Australia) that examined the position of children's librarian in public libraries. One developed a profile of children's librarians and investigated how they rated themselves as managerial leaders; the other examined the recruitment and retention of children's and young adult librarians. (five…

The revolutionary library signals a new era for schools and their students. Roles are continually being redefined and services and programs are continually restructured. This paper outlines some strategies for implementing change, and challenges and inspires the teacher-librarian profession to reinvent itself. At the present time in school…

This paper presents the findings of a research project about Australian TAFE librarians' information literacy practices. The project addressed two research questions: What are the practices that TAFE librarians use to teach and foster information literacy? What changes have occurred since the last TAFE information literacy survey in 2001? During…

The author examines the evolution of the current Australian demographic and its implications for the delivery of public library services. The "baby boomers", the generation born between 1946 and 1961, are the next cohort to be seriously in need of housebound services, and the characteristics and likely needs of this group are considered…