Research support services at The University of Queensland Library (UQ Library) have evolved in response to the global and national drivers, which have impacted on broader University strategy. UQ Library's success in responding to these drivers has involved leveraging the information within, and capacity of, the institutional repository, the core…

The Australian Government's Higher Education Participation and Partnerships Program aims to encourage greater participation of students from low socioeconomic backgrounds in higher education. Historically, participation and retention rates of students from underrepresented groups have been less than for the majority of school leavers. Universities…

Two floors of the W. K. Hancock Library at the Australian National University (ANU) were refurbished in 2011 as part of a cooperative project between the library and the College of Science. The refurbishment, costing $5 million, was part of a much larger exercise involving the construction of four new science buildings around the Hancock Library.…

This call for action addresses the high-level benefits of adopting a university-wide policy regarding research data management. It identifies the various university stakeholders and suggests that the library initiate a conversation among them in order to get buy-in for a proactive, rather than reactive, high-level policy for responsible data…

Macquarie University Library's planning for a new library coincided with a major renewal of the university's curriculum and research activity. This provided a significant opportunity to re-think the presentation of the library collections in the new environment. This article describes how strategic alignment with university goals and the framework…

From a fledgling technology with no proven business models, electronic books (e-books) have grown in importance usurping traditional formats as an acquisitions budget line in many academic library contexts. Business models include purchase, subscription, and pay per use. In academic and research libraries, web based e-book delivery is the dominant…

This study investigated the use of a university library academic service to assist in research information seeking, and the role and value of the academic services in support of research from the viewpoints of both academic users and librarians. Ten Ph.D. students completed questionnaires followed by face-to-face discussions and four academic…

This article describes the expansion of Monash University Library's role to incorporate learning skills services, programs, and resources, within the context of the University's evolving learning landscape. It explains the Library's now holistic approach to students' development of information research and learning skills as interconnected skills…

In 2005, the Library at UNSW began a comprehensive restructuring process that fundamentally changed the provision of services to its academic community. A primary aim of this process was to increase flexibility of service development and delivery and so to improve research support. The motivation for reformed services arose from considerations…

I am grateful to the Editor for giving me excuse to delve into the fossil record. I confidently hope that my article was written before most of The Australian Library Journal's present readership was born. I am happy to stay with my pragmatic attempt at a definition of research as an intensified search undertaken with the hope of finding something…

Podcasting has taken off in leaps and bounds, having been adopted by many groups for many different purposes from disseminating television programs to making university lectures available. The popularity of podcasting inspired Curtin University Library to develop its own podcast series at the end of 2005. This paper indicates the success of this…

Supporting the information needs of researchers adequately is a major challenge for university libraries. This paper outlines results of a survey of 23 researchers conducted by Deakin University Library into their information needs and perceptions of the library's role and performance. The survey challenged established ideas about researchers'…

Five speakers of international prominence from around the world presented a program dealing with the research efforts of academic librarians and the effect of research on academic libraries in Australia and New Zealand, India, Russia, Africa (with an emphasis on Kenya), and the United Kingdom. This proceedings includes the following papers…

In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services…

The rationale for using Activity-Based Costing (ABC) in a library is to allocate indirect costs to products and services based on the factors that most influence them. This paper discusses the benefits of ABC to library managers and explains the steps involved in implementing ABC in the user services area of an Australian academic library.…