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CAUL's Interest in Performance Measurement.
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Byrne, Alex – Australian Academic & Research Libraries, 1997
The Council of Australian University Librarians (CAUL) has extended its commitment to academic library performance measurement with the publication of the first three CAUL Performance Indicators, focusing on library/clientele congruence, document delivery quality, and the proportion of sought material obtained. All have been applied effectively in…
Descriptors: Academic Libraries, Document Delivery, Foreign Countries, Higher Education