Literature with a focus on telephone and online counselling is reviewed as this form of counselling is becoming increasingly popular in Australia. The relevance and drawbacks of counselling in these two digital environments are detailed. Of the drawbacks, vicarious traumatisation (VT) is given a particular focus as its effects on counsellor…

A significant number of calls made to Kids Help Line are seen by the organisation as not requiring counselling support, but are rather young people testing or "checking out" the service. Although the status of many of these "testing calls" is self-evident, determining the authenticity of others presents the helpline counsellors…

This survey examined the professional identity of 114 counseling psychologists in Australia. Respondents rated the importance of activities to their present and ideal positions as counseling psychologists. Factor analysis of ratings showed that consultation and education, goal-directed counseling, depth psychotherapy, and program development and…