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Direct linkWatson, Robert J.; Mcdonald, John; Pearce, Dora C. – British Journal of Guidance & Counselling, 2006
Lifeline Australia Inc. provides a free 24-hour telephone counselling and referral service to all Australians. The trained telephone counsellors of the service record information on many of their calls in Lifeline's Client Service Management Information System (CSMIS). This paper presents a descriptive summary of a national CSMIS data set, which…
Descriptors: Foreign Countries, Intervention, Referral, Management Information Systems
Download full textWolcott, Ilene; Glezer, Helen – 1989
A study was conducted of the effectiveness of marriage counseling with respect to marital status and the long-term stability of relationships. Data were gathered from clients of approved Australian marriage counseling agencies (n=540) who took a pre-counseling survey during a 4-week period in October-November 1987 and a post-counseling survey 8…
Descriptors: Counseling Effectiveness, Counseling Services, Family Problems, Foreign Countries
