Issues that affect the use of performance indicators in managing educational quality are discussed in this paper. Recent changes in public-sector organizational management include the development of strategies for the management of change itself and the changing role of the public sector. A trend within the public sector is an increase in the…

This paper discusses key aspects of the British experience with school review and evaluation, which influenced the development of the South Australian framework for school evaluation. The discussion combines the requirements of accountability and development within a framework of quality assurance. The paper describes shortcomings of the internal…

This paper discusses the role of quality assurance in New South Wales school systems, which was created from the restructuring of traditional centralized bureaucracies. The emergent structure is comprised of devolved networks of schools operating within decentralized state systems. The purposes of these school systems are to enhance network…

This paper uses a quality-assurance framework to unify the application of school-effectiveness and school-improvement knowledge to a school system. The paper proposes that effective school development is enhanced by the implementation of quality systems that recognize the stages of performance-development cycles. It discusses quality-assurance…

This paper provides information about the development of a successful quality-assurance process in the New South Wales, Australia, school system. In 1992 the New South Wales (NSW) government announced its commitment to a program of quality-assurance reviews of schools. During that year, approximately 100 meetings were held with principals, school…