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Carroll, David – Journal of Institutional Research, 2011
Historically, responses to the Course Experience Questionnaire (CEQ) were required to be collected by self-administered paper or online questionnaire to be eligible for official analysis. CEQ responses collected by telephone were excluded from the final analysis file to minimise the potential for bias due to mode effects: systematic variation in…
Descriptors: Questionnaires, Regression (Statistics), Intermode Differences, Telephone Surveys