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Becker, Karen; Fleming, Julie; Keijsers, Wilhelmina – Education & Training, 2012
Purpose: The purpose of this paper is to provide description and analysis of how a traditional industry is currently using e-learning, and to identify how the potential of e-learning can be realised whilst acknowledging the technological divide between younger and older workers. Design/methodology/approach: An exploratory qualitative methodology…
Descriptors: Electronic Learning, Industry, Generational Differences, Change Strategies