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Nair, Chenicheri Sid; Adams, Phillip; Mertova, Patricie – Quality in Higher Education, 2008
Over the last decade, universities have paid increasing attention to stakeholder needs, which include the needs and expectations of students. To identify student needs and expectations, tertiary institutions have primarily employed the mechanism of evaluation surveys. In recent years, international research has shown falling survey response rates…
Descriptors: Feedback (Response), Student Needs, Participant Satisfaction, Graduates