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Cisneros, Jesus; Valdivia, Diana; Reyna Rivarola, Alonso R.; Russell, Felecia – Journal of Diversity in Higher Education, 2022
Operating from intersecting theories of validation, marginality, and mattering, this phenomenological study investigated undocumented student support services from the perspective of 49 Undocumented Student Resource Center (USRC) practitioners. In-depth interviews highlighted the ways that USRC practitioners served as validating agents, directly…
Descriptors: Undocumented Immigrants, Minority Group Students, Student Personnel Services, Sense of Community
Tybroski, Mitch – ProQuest LLC, 2023
Preparing graduates for full-time employment following graduation has become an increasing concern for universities. Student services departments who employ students have been tasked with providing intentional development opportunities for them. At Arizona State University those opportunities have been taken on by professional staff members (PSM)…
Descriptors: Career Readiness, College Students, Student Personnel Services, Student Personnel Workers
Carmen D'Angelo – ProQuest LLC, 2023
This mixed-methods action research study delves into the decision-making processes of students, with a specific focus on Arizona State University Housing as a case study. It also explores the potential role that Arizona State University Housing professionals can play in facilitating the flow of essential information to aid in these decision-making…
Descriptors: College Students, Decision Making, College Housing, Student Personnel Workers
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Graves, Andrea – College and University, 2020
In four years of managing the Northern Arizona University (NAU) Student Service Center--a one stop shop--from concept to fruition, the author has collected some tips and tricks and a toolbox of key components for success. The NAU Service Center journey started in 2012, when university leadership came together for a two-year concept review that…
Descriptors: Student Personnel Services, Change Strategies, Planning, College Administration
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Cisneros, Jesus; Lopez, Anna – Journal of Student Affairs Research and Practice, 2020
This longitudinal study investigated the outcomes of DREAMzone, an educational intervention designed to prepare higher education professionals to respond to the presence and needs of undocumented students. Qualitative surveys were administered to DREAMzone participants at three different time points (post-, 2-months, and 8-months). Five outcomes…
Descriptors: Self Efficacy, Undocumented Immigrants, College Students, Higher Education
Wesley, Alexa; Parnell, Amelia; Askin, Jacalyn – NASPA - Student Affairs Administrators in Higher Education, 2020
Higher education is deploying a range of innovative strategies in response to rising costs and financial challenges. This report presents findings from a NASPA [National Association of Student Personnel Administrators] study on cost-saving initiatives at three institutions. Each institution aimed to creatively address different areas affecting…
Descriptors: Higher Education, Cost Effectiveness, Professional Associations, Student Personnel Workers
Mader, Michael – ProQuest LLC, 2012
This study explored the phenomenon of student affairs professionals working at Arizona State University who shifted from a student affairs unit to perform similar work in an academic unit. The conceptual framework for this exploration was social identity theory (Tajfel, 1974), which asserts that individuals develop a self-concept or image that…
Descriptors: Student Personnel Workers, State Universities, Self Concept, Social Theories