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Problems of Understanding between Immigrants and Officials at Public Authorities in Argentina and Germany
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Rosenberg, Katharina – Journal of Multilingual and Multicultural Development, 2012
In conversations between immigrants and officials, problems of understanding are often noticeable. About 280 recordings realised at the Argentine Aliens' Department and at several public authorities in Germany show that knowledge divergences regarding linguistic, cultural and institutional knowledge result in (sometimes grave) difficulties of…
Descriptors: Immigrants, Cultural Awareness, Foreign Countries, Intercultural Communication