This volume is a continuation of Volume One of a technical assistance guide on job placement systems for older workers. The focus of this volume is on program operations and planning a job placement system for older adults. This volume consists of two chapters. The first chapter presents a general planning framework for designing and managing older worker placement systems. The seven-step model prescribes (1) assessing the local situation; (2) setting goals and objectives; (3) designing program services; (4) designating participant flow; (5) selecting staff; (6) operating the program; and (7) evaluating the program. The second chapter presents information on placement tools and techniques used by older worker programs that have been successful in placing older adults. The focus of this chapter is on assessing the skills and abilities of the older participant and developing an employment plan that will result in a private-sector job for the participant. Techniques encompass recruitment and outreach networking, intake, assessment, supportive services, basic education, job search and occupational skills training, job development, and follow-up. (KC)