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Angel, P. Linda – 1995
A study was conducted to determine the baseline by which to measure expected improvements in customer satisfaction for Central Texas Job Training Partnership (JTPA) programs. The survey was designed to facilitate assessment of the current level of customer satisfaction with service delivery and influences on customer satisfaction. Data were…
Descriptors: Adults, Disadvantaged, Dislocated Workers, Employment Programs
Download full textInnovative Consultants, Inc., Cincinnati, OH. – 1990
A study was conducted to provide much-needed, in-depth qualitative information and direction regarding the experiences, attitudes, value systems, and aspirations of various segments of the Aid to Dependent Children (ADC) recipients. Eight focus groups, each composed of 8 to 10 persons, were conducted in May 1990 in Cincinnati, Ohio. Discussion…
Descriptors: Adults, Aspiration, Attitudes, Economically Disadvantaged
