To aid the public in obtaining information and documents from the files of the Federal Communications Commission (FCC) this guide, written with assistance from the FCC staff, explains which office to approach and in what form to make the request. Ways to obtain informaion by visiting the FCC are explained along with methods for obtaining information by mail. The various FCC releases and publications are outlined and methods of obtaining them from the FCC public information office, Government Printing Office, and National Technical Information Service are described. A guide to FCC reference files covers the dockets branch, minutes and rules branch, broadcast bureau, and cable television bureau. Information available under the Freedom of Information Act is explained. Appendixes include a list of useful addresses and telephone numbers from both Washington and regional offices. (SK)