As the largest sector of higher education in the US, community colleges serve a critical role in helping many students pursue and achieve their educational goals. Most community college districts are led by a team that includes a governing board of trustees and a lead administrator (often called a superintendent, president, or chancellor) who…

Failure to complete is an unfortunately common occurrence in the nation's community colleges, and research demonstrates that not completing a credential is associated with negative student outcomes. In response to these issues, the Guided Pathways institutional redesign reform movement has spread rapidly across the United States over the past…

Community colleges serve as crucial gateways to social and economic prosperity for millions of Americans, providing opportunities for career stability and social advancement. The success of this educational pathway hinges on the seamless alignment of a college's mission and goals, creating an environment conducive to faculty excellence in…

Collaborative decision-making and shared responsibility across departments can be messy and time consuming. However, working collaboratively in a well-constructed cross-functional team (CFT) can create a culture of self-responsibility and accountability and improve institutional practices. The following paper will describe a successful model for…

Performance funding has become a popular policy structure for public higher education institutions across the United States. The implications on budget and student success are considerable. This study examines performance funding through the perspective of chief executive officers (CEOs) at public community colleges in a southern state. Utilizing…

Academic advising is a critical component of student success, retention, and completion. The advising process is vital to the success of community college students and serves as a tool for connecting students with faculty. Faculty advisors are often immersed in the college culture and are highly familiar with discipline and institutional…

The Student Success Center Network (SSCN) Coaching Program engages community colleges in institutional transformation through institutional coaching. In the most recent phase of work, supported by Ascendium Education Group, Jobs for the Future (JFF) and Community College Research Initiatives (CCRI) engaged with grantee Centers in four…

The purpose of this qualitative case study was to examine how faculty chairs at a large, Midwestern community college understand and engage with the assessment of student learning outcomes within academic programs. This study was informed by two conceptual paradigms of assessment: accountability and improvement. Sensemaking was used as a…

Strategic plans are valuable tools for colleges seeking to cast vision and provide focused guidance for leadership and faculty, but it is not clear how these plans address student success. This study analyzed plans from 55 of the 58 community colleges in North Carolina. First, we analyzed the plans using a 10-step strategic planning framework to…

Purpose: This paper aims to examine the roles of quality managers at community colleges, their experiences balancing accountability and improvement and their insights into the future of quality assurance. Design/methodology/approach: This phenomenological, qualitative study used semi-structured interviews with eight community college quality…

Community colleges, who are dependent on state and federal funding directly and through need-based student grants, have limited power in higher education. Similarly, public universities continue to lose decision-making authority as the neo-liberal philosophy permeates higher education broadly. This is an opportune time for public community…

Funding for public higher education has been cut in Kentucky in the decade starting 2008 (Spalding, 2019). Due to several contributing factors, including entitlement programs, healthcare costs, the great recession, and other competing demands at the state level, this is a nationwide trend and is not predicted to reverse any time soon. This funding…

California's public higher education system has catapulted the state into global leadership such that, the state is the 5th largest economy in the world today. A bachelor's degree, in particular, provides unrivaled economic and health benefits for the individual earning the degree and for the state. To better understand how California's public…

This study documents voices of the most experienced active Illinois community college chief academic officers (CAOs). Adaptive leadership theory is used to frame the effort of CAOs to infuse accountability into the core community college open access mission. The analysis of conversations with these CAOs reveals a focus on accountability that…

Over the past 10 to 15 years, as the nation has discussed the high cost of a college education and the worth of the college degree and experience, community college has become a first-choice experience for many traditional college-aged students. Assessment and accountability occupy center stage in current discussions of higher education, and…