At reference desks across the nation, statistics in traditional reference service have been declining in most categories while requests for individual instruction and training in electronic research are showing a dramatic increase. Library technology has created a change in the activity at reference and information desks along with a need for more…

A study at a community college undergoing renewal provided an opportunity to explore how members of various institutional subsystems differ in the ways they make meaning of organizational climate conditions. The researcher identifies and describes competing discourses relating to the signs and symbols of power, collaboration, technology, and…

English as a second language (ESL) programs in community colleges are as diverse in the models they follow as the students they serve. This volume provides a detailed look at how faculty and administrators are tailoring their ESL programs to best serve the needs of their students and the missions of their institutions. The authors of the thirteen…

"The Condition of Education 2017" is a congressionally mandated annual report summarizing the latest data on education in the United States. This report is designed to help policymakers and the public monitor educational progress. This year's report includes 50 indicators on topics ranging from prekindergarten through postsecondary…

Community colleges enroll almost half of all undergraduates in the United States. These two-year colleges manifest the American commitment to accessible and affordable higher education. With about 1,200 institutions nationwide, community colleges have made significant progress over the past decade in opening access and have become the critical…

This study investigated the differences between demographic, enrollment, academic, and self-directed learning characteristics of completers and noncompleters in online courses at one community college. The study also obtained students' self-reported reasons for not completing their coursework. No significant differences were found in the…

Now it is increasingly critical that community college leaders become involved in network security and partner with their directors of information technology (IT). Network security involves more than just virus protection software and firewalls. It involves vigilance and requires top executive support. Leaders can help their IT directors to…

"FACTC Focus" is a publication of Faculty Association of Community and Technical Colleges (FACTC) with the purpose of presenting diverse views on faculty issues. Included in this issue are: (1) Teaching Underwater (Jill Stukenberg); (2) The Ready Made Audience (Jason Nix); (3) Success or Insanity (J. Salas); (4) U Tube and Flickr…

Guidance and verbal directions, usually received in a face-to-face (F2F) classroom, are often conspicuously absent from online courses. Like their peers in traditional classroom settings, students in online classes need clear, concise instructions (Cramer, Collins, Snider, & Fawcett, 2006). Screen capture and recording technologies, such as…

Five trends are emerging that will not only change the role of human capital in the United States but will also challenge the legacy system of workforce development, skills and competency-focused institutions, and assuredly, community colleges. Workforce investment boards, for example, are currently geographically constrained in environments that…

This research brief examines administrator perspectives on institutional mission and priorities, while taking note of regional differences in perspectives. In addition, this brief presents other dimensions of the institutional context such as the factors that keep administrators engaged and satisfied in their positions. Given the challenges and…

Many high school and two-year college vocational programs are exploring new ways to help students develop and document skills valued in the labor market. Over the past decade, some efforts to improve vocational programs have focused on reorganizing curricula around skill standards and assessments formulated by employers. One recent example of this…

Multi Media Madness (3Ms) was a faculty development program where participants were guided by mentors through the development of a multimedia project. Nine faculty participants attended a week long workshop session in June 2003 taught by three mentors. At the end of the workshop series, the participants submitted a project plan that was reviewed,…

The article report that Red Crow Community College has created a unique, one-year certificate program that will train students to compile and document Kainai traditional knowledge. The program called the First Nations' Land Use Certificate Program accepted its first 16 students in January 2004 at the college, which is located on the Blood Reserve…

At AACRAO's Annual Meeting in April 2003, Tom Stewart was presented with the APEX Award for Achieving Professional Excellence in his field. He was recognized for his tireless work and commitment to SPEEDE, the electronic transmission of records. Over the almost 40-year span of his career, he has earned the SACRAO and AACRAO Distinguished Service…