None of the community colleges in this study responded with a text message, as requested in the prospective student's inquiry. Only 1.38% (n = 3) of the institutions responded to the inquiry with a telephone call. This research realized a slightly higher rate of e-mail response within five working days; 54.98% (n = 116) as opposed to the 2009…

The researchers have often been surprised to see the e-mail addresses used by our students and colleagues. Many students and faculty choose their own user names and choose their providers. E-mail addresses may provide an insight into the background and employment situation of the user. This study quantifies the impact that e-mail address choices…

The purpose of this study was to evaluate students' perceptions of their peer's credibility based on email addresses. The survey was conducted at a community college in Michigan where all students were registered and actively taking at least one course. The survey results show that a student's selection of an email address does influence other…

Purpose: The primary purpose of this study was to discover common transfer and articulation practices and to determine what practices aid in the implementation of the STAR Act between California Community Colleges and the California State University. The review of literature revealed a lack of research on the application of practices in transfer…

This research examined the experiences and attitudes of community college students toward using collaboration in online courses, as guided by four research questions: 1) What do community college students report as their experiences with collaboration in online courses regarding types and frequency of collaboration tools used? 2) What is the level…

This article describes emergency management and the part that social media technologies and mobile messaging have made when they are included as part of the campus emergency plan. Administrators have found that ample notification and preparedness must be built into campus communication systems. Social media platforms such as Twitter and Facebook…

This new report details findings from a study OCLC conducted with libraries in mid-2011 to learn about their priorities, initiatives, thoughts on the future of their service points and the sources they use to keep up with developments in the library field. Most community college library staff: (1) Consider licensed e-collections and e-books to be…

The purpose of this study was to determine the extent to which instructor immediacy correlated with online community college students' perceived learning. The research questions that were investigated in the study focused on online instructor immediacy as it relates to praise (words of approval), encouragement (words of support) and examples…

Knowledge is a valuable resource that fosters innovation and growth in organizations. There are two forms of knowledge: explicit knowledge or documented information and tacit knowledge or undocumented information which resides in individuals' minds. There is heightened interest in knowledge management and specifically the transfer of tacit…

In a large community college in the Midwest, an online medical terminology course was experiencing success rates below that of college- and state-wide levels. This study evaluated the outcomes of intentional, increased numbers of e-mail communications between under-performing students and faculty for the purpose of improving student academic…

Keeping up with alumni has always been tough for community colleges. It's not unusual for students to transfer to other institutions and leave the area, or to attend school briefly only to be swallowed up again by the workforce. Fortunately, a new breed of social media is making alumni outreach easier. And colleges are taking advantage. This…

To recruit prospective students today, you have to look beyond your Web site. The rise of social networking and the growing use of mobile Web access have fundamentally expanded how students access information and interact online. You also have to look beyond students to their parents, who often play a key role in the college decision process. How…

The purpose of this qualitative case study that consists of six African American male participants is to examine, describe, and analyze African American male persistence factors at a community college in the midwest of the United States. The study uses qualitative content analysis as a research method that provides a systematic and objective means…

This article describes how a growing number of community colleges have begun deploying emergency alert systems that can be used to send information via e-mail and text messaging directly to students' cell phones and other portable devices. Such systems enable authorized campus administrators to send messages to thousands of people within minutes.…

This report documents the upward trend in "secret shopping" among today's prospective student Web users, along with the latest changes in electronic communications technologies used by college and university admissions offices. The report is based on a survey of college and university enrollment and admissions officers across the U.S. in March…