Librarians who staff the reference desk at a community college are familiar with the moments when multiple patrons need assistance concurrently. Their needs can vary from technical issues to directional questions, such as the location of the restroom, to deeper reference questions that require the librarian's time and focused attention to conduct a reference interview and a thorough search. Balancing these multiple demands can be daunting to the new professional and frustrating to the seasoned veteran. The following article offers potential strategies for librarians who may encounter these spikes in activity.