ERIC Number: ED602990
Record Type: Non-Journal
Publication Date: 2020-Jan
Pages: 64
Abstractor: As Provided
ISBN: N/A
ISSN: N/A
EISSN: N/A
Available Date: N/A
A Complex Ecosystem: A Qualitative Investigation into Dynamics Affecting the Implementation of College Advising Redesigns. CCRC Working Paper No. 117
Klempin, Serena; Pellegrino, Lauren
Community College Research Center, Teachers College, Columbia University
Academic advising plays a critical role in student engagement and persistence at community colleges, and colleges are increasingly adopting advising technologies to increase their capacity to support students. However, much remains unknown about the process of planning for and implementing technology-mediated advising redesigns. To explore these reforms' complex dynamics, we adapted Urie Bronfenbrenner's ecological systems theory of human development, conceiving of the student advising experience as embedded in three interrelated contexts: the external environment (the political, economic, and cultural environment outside the institution), the institutional environment (where changes in practice are implemented), and the interpersonal environment (where advising interactions occur). Using interview data collected from a diverse group of stakeholders at two community colleges and two broad-access four-year institutions, we identified several dynamics that have implications for practitioners, funders, and policymakers looking to enact technology-mediated advising reforms. External dynamics included involvement in national college completion organizations and initiatives, state policies related to college completion, and state and local economic conditions. Institutional dynamics included resource constraints, the degree to which advising policies and procedures were centralized, and approaches to managing institutional change. Finally, interpersonal dynamics included individual advising approaches, advising capacity, and reactions to technology.
Descriptors: Academic Advising, Community Colleges, Educational Technology, Educational Change, Two Year College Students, College Students, Colleges, Technology Uses in Education, Environmental Influences, Social Influences, Political Influences, Economic Factors, Cultural Influences, Educational Environment, Interpersonal Relationship, State Policy, National Organizations, Educational Resources, School Policy
Community College Research Center. Available from: CCRC Publications. Teachers College, Columbia University, 525 West 120th Street Box 174, New York, NY 10027. Tel: 212-678-3091; Fax: 212-678-3699; e-mail: ccrc@columbia.edu; Web site: http://ccrc.tc.columbia.edu/
Publication Type: Reports - Research
Education Level: Higher Education; Postsecondary Education; Two Year Colleges
Audience: N/A
Language: English
Sponsor: Bill and Melinda Gates Foundation
Authoring Institution: Columbia University, Community College Research Center
Grant or Contract Numbers: N/A
Author Affiliations: N/A