A qualitative descriptive key-case study focusing on the perceptions of women in leadership regarding organizational conflict with managers, subordinates, and peers was conducted. The study examined how women leaders deal with conflict in higher education settings. A dual concern theory (DCT) framework was employed to study women's perceptions of…

Planning ahead, practicing your response for various scenarios, being open and honest, showing empathy and respect for other peoples' perspectives and assuring stakeholders that you have the situation covered are the foundations of communicating successfully during a crisis, experts say. This article provides strategies for Community College…

The purpose of this qualitative phenomenological study was to identify methods to improve conflict management skills of administrative staff in higher education. General systems, Maslow's hierarchy of needs, and (c) Burton's human needs theories served as the conceptual frameworks for the study. The lived experiences of 25 community…

The purpose of this quantitative study is to investigate the conflict management styles in an HBCU and HSI community college and how gender, power position, age, educational level, and ethnicity influence conflict management. A convenience sample of 80 administrators and 220 subordinates completed an electronic demographic survey and the…

US community colleges play various roles in American higher education. Because of their wide-ranging diversity and open enrollment policies, they are frequently referred to as "democracy's colleges". They are vital today in assisting Americans in better understanding the global realities of a post-September 11 world. Programmatic…