The process of building a culture of evidence involves using data to understand where students are experiencing problems, designing strategies for remedying those problems, implementing them, and then evaluating the effectiveness of those implemented strategies. This case study is about two programs that were implemented within the last two years…

This article presents results of a study the author recently conducted on the role of traditional institutional research (IR) offices in support of accreditation activities and institutional effectiveness. The purpose of the study was to confirm or disconfirm the utility of a theoretical model developed by Brittingham, O'Brien, and Alig (2008) of…

Globalization is a highly contested notion of the rapid changes taking place through the movement of labor, capital, communications, and information transcending all previous notions of borders and similarly defined territories. Historically, community college missions have been limited by their district borders. This study presents findings from…

This article reports on a qualitative, interpretive case study examining how trustees, administrators, faculty members, and staff members at a rural community college understand their institution's accountability environment. Data analysis and interpretation established that participants conceptualized institutional accountability as dialogic,…

Faced with growing pressure to demonstrate student success and achieve financial stability, community colleges have increasingly turned to enrollment management. Using Bronx Community College as an example, this chapter examines the role institutional research can play in the enrollment management process.

Action research can play an important role in institutional research endeavors to improve the quality of organizational performance in higher education. This article outlines how the action research perspective informed a research design that integrated fragmented and isolated student success initiatives at a large urban two-year institution where…

This report presents findings from a study conducted by the Community College Research Center (CCRC) on how well prepared today's community colleges are in moving toward the greater use of data and research to improve student success. Data for the study were drawn from two major sources: first, an e-mail survey of college administrators…