The Higher Colleges of Technology (HCT) has developed and deployed a set of distinctive and dynamic capabilities in alignment with the UAE national agenda. These capabilities drive an ambitious strategy that anticipates and ensures future readiness; creates student-centric value; enables and empowers human capital; exploits the full potential of…

This study adopted a case-study approach to examine how associate degree sociology graduates evaluate their learning in a Hong Kong community college. Through focus group interviews, the learning experiences of sociology graduates were examined, specifically paying attention to their identification of enhancements in learning. The results of this…

The topic of specialized accreditation is considered in relationship to its impact on the quality of community college business education. As higher education has entered into an era of enhanced accountability research is necessary to understand what factors may influence quality student learning and competency. This study examines the impact of…

In 2009, over 300 community colleges across the country adopted the Community College Student Survey of Engagement (CCSSE) in an effort to assess the campus environment through student perceptions. In addition, community colleges across the country are searching for ways to measure student learning. The Collegiate Assessment of Academic…

Demands on higher education institutions are growing. Stakeholders are demanding proof of quality to ensure students are receiving the education they are paying for. Institutional accountability is a growing concern for higher education institutions, more specifically community colleges. The diverse characteristics of community colleges have made…

Rural schools face challenges that are often different than nonrural schools. Resource constraints are particularly acute in rural schools, and they struggle to offer advanced courses and extracurricular programs. The purpose of this paper is to present a descriptive, instrumental case study of an inclusive rural science, technology, engineering,…

The topic of quality in higher education in the United States has received much research attention in the last several years. Specifically, how traditional higher education can benefit from commencing on a quality journey. Subsequently, many colleges and universities have adopted and employed total quality concepts into their day-to-day management…

This book brings together distinguished scholars, community college practitioners, and emerging leaders to expand upon existing theories, provide reflection on practice, and demonstrate the dynamic nature of community college internationalization. There is a special challenge for United States community colleges to move from selected international…

The purpose of this study was to determine whether community college administrators in the state of Michigan believe that commonly known quality and continuous improvement tools, prevalent in a manufacturing environment, can be adapted to a community college model. The tools, specifically Six Sigma, benchmarking and process mapping have played a…

Developmental writers have long been viewed as marginalized, and one course delivery method which might disrupt this marginalization is computer-assisted personalized system of instruction (CAPSI), which has proven successful in many disciplines. However, research on CAPSI writing courses is minimal, and there have been no published articles about…

This qualitative multi-case study identified institutional structures and assessment processes that support general education learning outcomes assessment initiatives at three community colleges accredited by the Higher Learning Commission under the Academic Quality Improvement Program (AQIP). In support of this purpose, data collection involved…

This qualitative study describes members of the Liberal Arts/English adjunct faculty at one mid-Atlantic urban community college (MAUCC), their perceptions of the organizational climate of their program, and their satisfaction and motivation patterns. The study was designed as a case study focusing on one MAUCC department. Adjunct faculty members…

To enhance their competitive advantage in the marketplace, many business leaders develop market orientation strategies designed to increase customer engagement. These market orientation strategies include improvement in service delivery, relationship management, customer satisfaction, and quality control methods. There is a lack of understanding…

The researchers explored whether implementation of a systematic outcomes-based assessment process is necessary for demonstrating quality in service learning programs at a two-year and a four-year institution. The findings revealed that Western Community College and the University of the Coast maintained quality service-learning programs, which met…

The term "institutional effectiveness" was developed in response to accreditation, and this emphasizes the large extent to which accreditation drives institutional effectiveness efforts on community college campuses. There are two general types of accreditation. "Institutional accreditation" is the process by which institutions of higher education…