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Direct linkBlack, Lisa; Taylor, Z. W. – Community College Journal of Research and Practice, 2021
Although case management in higher education is a relatively new phenomenon, the challenges presented by COVID-19 have forced many institutions to deliver emergency services in an extremely rapid fashion and adopt case management strategies to serve students in crisis. This case study shares how one large community college system developed a…
Descriptors: Caseworker Approach, Higher Education, COVID-19, Pandemics
Download full textJenkins, Davis; Brown, Amy E.; Fay, Maggie P.; Lahr, Hana – Community College Research Center, Teachers College, Columbia University, 2020
This guide is intended to help community college leaders understand the costs involved in implementing guided pathways reforms and develop plans for funding and sustaining them. It is based on research at six institutions that have implemented large-scale changes based on the guided pathways model, which focuses on supporting students to enter and…
Descriptors: Community Colleges, Costs, Educational Change, Change Strategies
