Student success is a movement mobilizing various community college stakeholders to make policy and institutional change. More recently, researchers, policy leaders, and other community college stakeholders suggest expanding definitions of student success to include community college student post-graduate labor market outcomes, as community college…

Purpose: This paper aims to examine the roles of quality managers at community colleges, their experiences balancing accountability and improvement and their insights into the future of quality assurance. Design/methodology/approach: This phenomenological, qualitative study used semi-structured interviews with eight community college quality…

Understanding economic sustainability is vital to the survivability of a community college. The purpose of this qualitative exploratory case study was to explore business strategies educational leaders use to satisfy diverse stakeholders' expectations to ensure economic sustainability in community colleges in North Texas. The data sources included…

This study developed an equity-minded and trauma-informed model for improving community college student success rates. Since up to 94% of community college students have experienced trauma, it was imperative to establish a comprehensive approach to overcoming the resulting non-academic barriers and low completion rates. Since there is no existing…

The career college sector of the post secondary education industry contributes more than $20 billion to the U.S. economy annually, but turnover in executive leader roles at career colleges is extremely high. Usually, such turnover occurs without succession planning or knowledge transfer for the new executive. The purpose of this exploratory case…

This paper discusses the key findings from a qualitative case study examining the implementation of an activity-based cost management model (ABC model) at a large community college. In a climate of fiscal uncertainty, the college adopted this model with the goal of improving budgetary decision-making. The paper examines faculty and administrators'…

Objective: This study seeks to determine the nature of current program evaluation practices for learning assistance centers (LACs), the practices being used for program evaluation, and whether LAC directors believe their practices are appropriate for evaluating program effectiveness. Method: We conducted a survey (n = 61) of community college LAC…

Conflicts are inevitable when diverse populations of students, administrators, and staff function in close proximity in the community college setting. Effective methods of resolving conflicts focus on supporting both sides in a dispute while creating an environment within which the participating stakeholders benefit from their interactions. Common…

The purpose of this article is to be a tool for community college leaders, as well as campus members, to positively and effectively utilize framing on their campuses. The fictional case of Maggie Pascal at Midwestern Community College illustrates the process of framing the change of a new partnership with Wind Energy Corporation to internal…

Building relationships is the essence of the community college. Higher education administrators learned long ago that building rapport with businesses, state and local government, and constituents is the best way to represent the interests of the community. But that does not make it easy. Board members come and go and the shifting dynamics of…

Administration of post-secondary correctional education (PSCE) programs within state was vastly changed through legislation enacted in 2009. This study examined the transition of a PSCE system formerly facilitated by higher education to the current system administered by the State Department of Corrections (SDC). This qualitative case study…

The community college of today confronts decreased state funding, increased demand, and increased calls for accountability. In this highly competitive environment, community colleges are required to document the assessment of institutional effectiveness to satisfy state accountability systems and regional accreditation standards. The purpose of…

The purpose of this exploratory survey research was to replicate a study designed to examine the perception of community college administrators and local stakeholders regarding the economic development strategies, but applied to Maryland community colleges. A Web-based survey was directed to community college leaders (32) and local leaders (100).…