Since the seminal work of Davis in 1989 produced the Technology Acceptance Model (TAM), researchers have sought to extend the framework and use the resulting models to describe the predictors of technology adoption specific to various populations. Although the TAM has been used to understand the adoption of technology in higher education, most of…

This qualitative research study focuses on retention of first-year learners by exploring three variables: academic support, social support, and coping strategies. The research method is grounded theory founded by Glaser, B. and Strauss, A. (1967). The philosophical assumptions of the study are Constructivist and Advocacy/Participatory knowledge…