This chapter explores the role that research and evaluation play in supporting comprehensive reform in community colleges, focusing on lessons from two major initiatives: Achieving the Dream and Completion by Design.

With the passage of the Workforce Innovation and Opportunity Act (WIOA) of 2014, Northampton Community College began the creation of Integrated Education and Training (IE&T) programs in October 2015. After a needs assessment was conducted with the partners, programs were created to address the needs in the hospitality and healthcare sectors.…

The process of building a culture of evidence involves using data to understand where students are experiencing problems, designing strategies for remedying those problems, implementing them, and then evaluating the effectiveness of those implemented strategies. This case study is about two programs that were implemented within the last two years…

Performance contracting has been acclaimed as an effective and promising means of improving the performance of public enterprises as well as government departments. The government of Kenya introduced performance contract signing in 2004. The aim of performance contracts was to improve resource utilization in public institutions among other…

As an open-access institution and a tribal college, Salish Kootenai College (SKC, Pablo, Montana) accepts all students who walk through the doors. Part of SKC's mission is to provide educational opportunities and access for students who are historically underrepresented in higher education. In recent years, national attention has focused on the…

This case study examined a multi-college community college district in northern California in a primarily rural area, to understand how their practices compared to management best practices designed to improve student success, barriers that may exist in implementing best practices, and how the institution may improve its own practices. The problem…

This chapter describes several examples of institutional use of state- and college-level tracking data to benchmark performance, improve student success, and enhance program effectiveness.

This chapter describes the National Student Clearinghouse and discusses opportunities and challenges for tracking community college students. It also presents a system perspective on using clearinghouse data to promote more comprehensive student and graduate tracking. (Contains 2 tables.)

This chapter examines lessons learned by states that are using student unit record (SUR) data to improve outcomes for community college students and recommends steps states can take to strengthen their use of SUR databases to benefit students and communities. (Contains 1 exhibit.)

Increased demands for colleges and universities to engage in outcomes assessment for accountability purposes have accelerated the need to bridge the gap between higher education practice and the fields of measurement, assessment, and evaluation. The "Handbook on Measurement, Assessment, and Evaluation in Higher Education" provides higher…