Community colleges expect their employees to promote academic success and propel students to graduation by providing a range of services, including academic advising. Increasingly, advising professionals continue to extoll the benefits of effective academic advising. The problem of the lack of enough trained advisers and information about the…

Community colleges, known for their open access and inclusion, have seen consistent enrollment declines for several years. At Outward Flats Community College, the research setting in this study, student enrollment has consistently declined and a widening admission yield gap between students of color and white students occurred. The researcher…

As participation in online learning continues to expand, higher education institutions must implement policies and procedures to ensure quality at the course, program, and institution levels. In this paper, the authors describe a process that the State University of New York (SUNY) System implemented, utilizing the OLC Quality Scorecard, to help…