Over the past 30 years, the number of industry certificates awarded by colleges and universities has surged more than 800 percent, according to Lumina Foundation. At the same time, new forms of credentials--such as badges--also have emerged. And while there are more than 4,000 organizations granting certifications in the U.S., fewer than 10…

Planning ahead, practicing your response for various scenarios, being open and honest, showing empathy and respect for other peoples' perspectives and assuring stakeholders that you have the situation covered are the foundations of communicating successfully during a crisis, experts say. This article provides strategies for Community College…