In this article, the author recalls a situation he encountered when a 4-year old boy inexplicably collapsed unconscious to the ground in the middle of his preschool classroom. She describes how the school had a detailed emergency and crisis plan in effect and how they utilized it while dealing with this situation. Sections include: (1) A Working Plan; (2) Emotional Depths; and (3) The Healing Process. The author concludes by stating that when planning for a crisis and then dealing with the circumstances, we must remember to focus on people to help them work through their emotional pain. With any tragedy, the healing process is the most important thing, and that must begin immediately.