Accessibility of electronic resources is an increasingly important topic. The University of Tennessee (UT) Libraries began gathering Voluntary Product Accessibility Templates (VPATs) in 2019 to demonstrate compliance with federal and state laws and university policy. This analysis seeks to identify trends in VPAT creation over time, as well as how…

After a comprehensive review of the major learning management systems (LMS) in 2019--2020, Schoolcraft College began a transition from Anthology's Blackboard Original LMS to the updated Blackboard Ultra Course View. The learning management system impacts or informs the daily work-flows of several key stakeholders. As such, it was imperative to…

Academic libraries must provide accessible electronic and information technology to patrons using assistive technology to access library materials. Accessibility of scholarly material is particularly important in the STEM disciplines, where attrition rates of students with disabilities is higher than in other fields. In this study, the…

The advent of massive open online courses and online degrees offered via digital platforms has occurred in a climate of austerity. Public universities worldwide face challenges to expand their educational reach, while competing in international rankings, raising fees and generating third-stream income. Online forms of unbundled provision offering…

Why has the rise of the Internet--which drastically reduces the cost of distributing information--coincided with drastic increases in the prices that academic libraries pay for access to scholarly journals? This study argues that libraries are trapped in a collective action dilemma as defined by economist Mancur Olson in "The Logic of…

Ghostwriting is difficult to detect, it has the potential to be high quality, and universities do not currently have adequate policies in place to police it. Determining the quality of the ghostwriting services available to tertiary students is of vital importance because underestimating the potential for students to use these services to pass…

With its new variety of IT products and services created in the last decade for students, teachers and schools, Google has changed the face of education. Google technologies that can be used completely free of charge via a single account in any device offer innovative alternatives to meet the needs of education. These technologies also help…

Academic dishonesty has evolved to keep pace with changes in higher education. Websites now advertise the service of taking online courses for students. This study examined one such online company. Representatives from the company were professional and delivered the advertised services. Two experienced faculty members who co-taught the course used…

Focused on community colleges in North Carolina participating in the Scholars of Global Distinction initiative, the goal of this article is to assist librarians in their efforts to thoughtfully increase global and area studies online resources available at their libraries. Through this article, the author hopes to increase global library resources…

Adopting digital materials such as eTextbooks and e-coursepacks is a potential strategy to address textbook affordability in the United States. However, university business relationships with bookstore vendors implicitly structure which instructional resources are available and in what manner. In this study, a document analysis was conducted on…

Academic libraries continue to face funding pressures compounded by the need to provide students with access to electronic resources, both in journal and book formats. With space constraints and the need to repurpose library space to other uses, libraries must carefully examine the move to e-only formats for books to determine if the format makes…

In September, the University of Maryland jumped on the Massive Online Open Course (MOOC) bandwagon, inking an agreement with Coursera to provide the fledgling startup with five online courses. When the first UMD course went live in January, the university joined more than 30 other leading schools that are offering courses for free as part of the…

Often, users of information systems (both automated and manual) must analyze those systems in a "black box" fashion, without being able to see the internals of how the system is supposed to work. In this case of business process outsourcing, an insurance industry customer encounters an ongoing stream of customer service issues, with both…

The emergence of Bitcoin as an online currency/payment system has been surrounded with controversy with equally passionate proponents and detractors arguing for its long-term viability. These debates lead to stimulating exercises for the finance or economics student eager to understand principles of money, currencies, and monetary economics. The…

This is a study of the treatment of library patron privacy in licenses for electronic journals in academic libraries. We begin by distinguishing four facets of privacy and intellectual freedom based on the LIS and philosophical literature. Next, we perform a content analysis of 42 license agreements for electronic journals, focusing on terms for…