The Net Promoter Score (NPS) has been widely used as a strong indicator of loyalty and growth in organizations. However, despite extensive use in various industries, its application in higher education has been limited. To address this gap, we explore the use of NPS in the identification and investigation of the characteristics as well as…

This paper suggests ways in which the profile of philosophical research in education could be raised, to demonstrate that it is legitimate and genuinely productive to engage in non-empirical research in education. I begin with some historical context for philosophical research in education, exploring the approach known as "conceptual…

The main objective of the current study is to establish a justifiable data-driven students-faculty ratio (SFR) benchmark for higher education institutions (HEIs) in the Sultanate of Oman. This is established based on analyzing selected secondary data from three sources using purposive sampling. This study reflects quantitative research adopting…

Research on scientific careers finds a mover's advantage. International migration correlates with increased visibility and productivity. However, if scientists who move internationally, on average, enter into more prestigious employments than they came from, extant research may overestimate the direct performance gains associated with…

Academic entrepreneurial behaviours are increasingly a research field paralleling processes of capitalist commodification. We mobilise Baudrillard's concepts to probe a school's strategic communication methods symbolising class neoliberalism, which aspirational parents may experience as a desired habitus of 'distinction'. We suggest their…

Social class of origin is apparently an imperceptible attribute among doctorate holders seeking academic jobs. Yet, recent studies in different countries reveal that social class of origin may still be influencing the chances of PhD holders from low social class being hired at prestigious universities. Drawing from the theory of social and…

It is a general understanding that higher education has characteristics of an "experience good" because the quality cannot be determined before receiving the service, which induces information asymmetry. In response to reducing the asymmetry, external assessment tools like international accreditations have emerged in higher education,…

The advent of social media has changed the way the public perceives and reacts to higher education. Although higher education institutions have progressively adopted and integrated social media technologies into their marketing efforts, the efficacy of these initiatives has not been substantially measured. While in the past, higher education…

In 2015, Willem Halffman and Hans Radder published in "Minerva" a paper, in which they diagnosed that our universities are colonized by "The Wolf of management." Using the example of the reforms afflicting the Polish academic world, I show that this colonization has intensified, and apart from the processes described in the…

For decades, college athletes have been barred from using their name, image, and likeness (NIL) to earn money through the sort of lucrative endorsement deals that professional athletes commonly sign. The ban by the National Collegiate Athletic Association (NCAA), which sets the rules for college sports, was intended to reflect students' official…

The qualifications of faculty members play a crucial role in the success of educational systems. Academics with a high level of organizational citizenship behaviour (OCB) are mostly valued due to the excellent services they offer to their students. This study aims to investigate the impact of faculty members' personality traits on their OCB.…

The homogeneous nature of senior leadership in U.S. colleges and universities and the absence of diverse perspectives in decision making is cause for concern. The nation's college student population has become increasingly diverse, with Black, Latinx, Asian and Pacific Islander (API), and Indigenous groups making up 45% of 4-year college…

In the context of the internationalization and marketization of higher education, it has become a trend for a nation to build its higher education brand for global competitiveness. This paper analyses what is seen as the urgent need to enhance China's international education strategy and how branding has assisted in this process. Drawing on…

Public administration has dedicated much discussion to the ranking of academic journals, but little to no research focused on the quality and contributions of publishing academic books. To address this gap in the literature, we surveyed public administration scholars who have published books. We used the data from this survey to establish a…

Establishing and maintaining a highly-trained pharmaceutical workforce is crucial for serving the healthcare needs of the population. Globally, various factors have been associated with the decision of students leaving high school to pursue an undergraduate degree in pharmacy, however, this topic has not yet been explored in Vietnam. To explore…