This article explores how the university workers of two Finnish universities experienced the range of neoliberal policymaking and governance reforms implemented in the 2000s. These reforms include quality assurance, system of defined annual working hours, outcome-based salary system and work time allocation system. Our point of view regarding…

Best practice in the field of communication, especially intercultural communication, emphasizes seeking to understand and enter your interlocutor's perspective. This practice would seem directly applicable to college faculty and staff when they interact with students, especially given the cultural and ethnic diversity in college student…

This article describes the results of a survey that gathered data on perceptions and use of e-books from undergraduate students, graduate students, faculty, and staff. The investigators analyzed the results based on user affiliate status and subject discipline and compared the results with the findings of a similar, smaller-scale study conducted…

The study analyzed factors shaping adoption of technology in academic libraries in Kuwait. The research was based on interviews conducted with library directors, staff, and users, combined with observation and document analysis. A major aspect of the Kuwaiti context was a relative lack of financial restraints and an enthusiasm for technology…

Purpose: The purpose of this paper is to analyze how faculty, staff and students at one American University define the term sustainability. Design/methodology/approach: The authors analyze student, staff and faculty definitions by comparing word frequency counts to a list of the 25 most frequently found words in over 100 definitions of…

This paper explores four potent tensions between service-learning students and their community agency hosts. These tensions result from naturally opposing perspectives and are reflected in the service-learning literature focused on criticism and complaint. Given the centrality of the alliance between service-learners and their community host…

Purpose: The purpose of this paper is to evaluate the multi-layer effect of transformational leadership (TL) on employee-related outcomes, i.e. relational identification (RI) and satisfaction with leader (SWL). Further, role of leader member exchange (LMX) and the association period in between TL and RI as well as SWL shall also be examined. So,…

This study aims to determine the skills shortages in first-year trainee accountants entering practice in South Africa and to recommend ways to address and overcome those shortages. Questionnaires were administered to registered audit firms in Gauteng Province to gather the perceptions of senior trainees, managers and partners on the skills…

This paper addresses work-integrated learning program issues from the perspective of work supervisors of interns from a foreign university in an offshore market environment--Vietnam. Universities expanding their markets overseas must research all relevant aspects of the local environment when making operational expansion decisions, and continue…

In the early 1990s, Oregon Health and Science University leadership examined the political and economic landscape and determined it needed a new operational model to survive and thrive. In 1995 OHSU separated from the state higher education system and became a public corporation, with goals of increased efficiency, customer-focus, ability to…

Several studies have considered whether American college students' hold "realistic" wage expectations. The consensus is that they do not--overestimation of future earnings is in the region of 40-50%. But is it just college students who overestimate the success they will have in the labor market, or is this something common to all…

The article focuses on the effects of management-by-results from the perspective of the work motivation of university employees. The study is based on extensive survey data among employees at Finnish universities. According to the results, performance measurement is based on quantitative rather than qualitative measures, and the current…

We analyse data from the largest survey of university staff in Australia to determine whether bullying and harassment are more common in regional than metropolitan and Go8 universities, and to what extent any differences could be attributed to other factors. While professional staff showed no difference in harassment rates between regional and…

As colleges and universities face the challenge of transitioning to a scheme of funding based on student retention and graduation rates, it is imperative that all variables that can effect enrollment be considered. This study focused on the relationships between clan culture, leader-member exchange, and affective organizational commitment.…

This paper reports on the author's experiences of working with accountancy employers to develop a deeper understanding of skills development and employability in the accountancy profession. It notes that while there is a well-developed literature that examines skills development amongst university accounting students, there is also evidence of a…