Objective: To examine whether manipulating the frame used in email subject lines affects open or click-through rate. Participants: Students (N = 38,538) at a Midwestern university received emails from their health clinic about a stress management program (September-December 2017). Method: Three subject lines (Action Instruction only, Gain Frame…

We estimate how much the average grade of students enrolled in introductory macroeconomics changes when the professor sends a reminder email. We utilize observational data to implement a difference-in-differences strategy and identify the plausibly causal effect of email nudges on the student's grade. The professor's reminder email boosts…

Phishing is a common social engineering attack aimed to steal personal information. Universities attract phishing attacks because: (1) they store employees and students sensitive data; (2) they save confidential documents; and (3) their infrastructures often lack security. In this paper, we showcase a phishing assessment at the University of…

Prevalent security threats caused by human errors necessitate security education, training, and awareness (SETA) programs in organizations. Despite strong theoretical foundations in behavioral cybersecurity, field evidence on the effectiveness of SETA programs in mitigating actual threats is scarce. Since memory decay will inevitably occur after…

Motivation: The COVID-19 pandemic resulted in substantial disruption to K-12 schooling and students learning (Kuhfeld, Soland, & Lewis, 2021). Policymakers and educators have pointed to the potential of tutoring to support students' learning recovery, given that tutoring is one of the most effective educational strategies to help students…

The proportion of web survey responses submitted from mobile devices such as smartphones is increasing steadily. This trend presents new methodological challenges because mobile responses are often associated with increased breakoffs, which, in turn, can increase nonresponse bias. Using data from a survey of college students with more than 20,000…

As studies repeatedly show the benefits of students participating in undergraduate research, off-campus research opportunities have become increasingly competitive. In order to provide our students with research experiences, students from Murray State University and Centre College engaged in a year-long cross-institutional undergraduate research…

Institutions of higher education grapple with low retention rates, including community colleges, which have even lower rates. Historically, retention barriers include financial reasons, transportation issues, or lack of motivation. However, investigating the institution's role is also important. Institutional barriers come in the form of…

Engagement with online media among learners is closely linked to language proficiency and cultural comprehension, offering a platform for enhancing English language skills. This has given rise to the field of online informal learning of English (OILE), with numerous studies exploring learners' habits in this domain and indicating positive impacts…

Teaching with empathy is an approach that values the emotional quality of both teacher and student experiences. To incorporate teacher empathy into our teaching practice, we must first recognize that distress is inevitable, and that building skills to deal with stressful situations is an important investment in our future mental health.…

To explore email request patterns in the institutional context of university settings, this study combines speech act research with conversation analysis methods to examine how native speakers of American English and native speakers of Chinese formulate email requests to faculty. 100 authentic email requests sent by Chinese and American students…

The purpose of learning analytics is to improve and optimize learning using student data (Siemens, 2013). An early alert warning is learning analytics designed to promote student success (Baneres et al., 2019; Foung, 2019; Lawson et al., 2016; Villano et al., 2018). An early alert has an intervention component that includes, at minimum, an email…

As academic advisors help students navigate academic challenges toward a degree, seemingly mundane interactions have the potential to shape students' beliefs about themselves and their abilities. This study examines whether subtle cues within messages from advisors may help students develop what Carol Dweck calls a growth mindset--the belief that…

Objectives: During the early COVID-19 pandemic, college students had to switch to an online learning and online communication environment facing the chances of information overload, misinformation or conflicting information about COVID-19. This study aims to assess the communication needs that have arisen among college students to shed light on…

For most beginners, learning computer programming is a complex undertaking. Demotivation and learned helplessness have been widely reported. In addition to the subject's complexity, low in-class involvement has been linked to poor student performance. This work introduces a novel instructional technique called Student-Driven Probe Instruction…