This study delves into the role of leadership in addressing disparities in higher education arising from the post-COVID-19 era, as experienced by Vietnamese lecturers. Drawing on qualitative data obtained through semi-structured interviews with 15 university lecturers across diverse regions and institutions in Vietnam, the research aimed to…

The purpose of this phenomenological study was to explore and describe pastors' experiences who have served full-time in a lead/senior pastor role in evangelical churches after having lost or left their employment as a result of experiencing poor person-organization fit. For this study, pastoral staff turnover was defined as the employment of…

In February 2020, the United States faced an unexpected crisis, the COVID-19 pandemic. Without warning, community colleges and universities were mandated to close their facilities and move to online classes and services. With little to no knowledge about how to address the pandemic, community colleges' middle and senior-level leaders developed…

Purpose: The notion of students as change agents have widely been used in the campus sustainability literature, but very little has been done to unpack what it really means in practice. This paper aims to critically investigate university students' perspectives on their role as a change agent for campus sustainability in the context of Malaysian…

Three mid-career teacher educators, each of whom involuntarily served as mid-level administrators are now in the similar position of having left those roles. Each has a different story to tell and they come from very different institutions, yet find themselves experiencing many of the same issues and frustrations. This collaborative self-study was…

This study is a hermeneutic investigation into the phenomenon of organizational role conflict as experienced by five long-term department chairpersons, four long-term department heads, and two former long-term department chairpersons working at universities and colleges located in Indiana, Illinois, and Massachusetts. Organizational role conflict…

Although familiar in business, the chief data officer position is a relatively new addition to the higher education landscape. As the role is introduced in colleges and universities, it is important to consider the additional challenges that exist within institutions and the higher education sector. Using a qualitative phenomenological approach,…

Community colleges located in urban areas face unique challenges and opportunities. How leaders in these institutions respond to this unique setting requires an understanding of the skills that might be required to adeptly work in these environments. Drawing upon survey research from the past 20 years, a research-team developed instrument was…

School counselors across the United States are implementing comprehensive school counseling programs, such as those following the American School Counselor Association (ASCA) National Model. ASCA awards a designation honoring exemplary school counseling programs: Recognized ASCA Model Program (RAMP). Although a growing number of studies have…

The years 2020 through 2021 have been exceptionally turbulent in the United States. We have experienced a world-wide pandemic, extensive racial justice protests, a bitter presidential election, and more. All include race, gender, socioeconomic, and other social identity implications. All have impacted our institutions of higher education. At the…

The purpose of this qualitative research study is to identify role changes that mid- level management (directors) experienced due to COVID-19. The research aims to identify these role changes, the impact of those role changes on the participants, and how they balanced their roles at work and at home. Fourteen directors at private colleges in New…

The aim of this study is to explore the functions that professional networks could have as sense givers during the process in which professional support staff at higher education institutions make sense of their roles. The empirical data comprise interviews with three categories of support staff at three technical universities in Sweden and a…

The role of dean in a business school is, by design, more strategic than tactical. And, when the various stakeholders that a dean must interact with are considered, the ability of a dean to have much of an operating knowledge of what is going on in the teaching and learning space of a school is very limited. The problem, however, is that the dean…

This phenomenological exploratory study examined how community college advising coordinators described their roles as middle managers. This study was conducted in an effort to address the lack of empirical research regarding the perceptions community college advising coordinators have of the institutional and administrative challenges confronting…

Existing research demonstrates the value of technology innovation in current and future organizational performance, strategy and competitive advantage across many corporate environments. Available research, however, fails to address the value of Chief Information Officers (CIOs), as drivers and leaders of technology innovation within higher…