This study investigated the relationship between communication satisfaction and employee engagement among remote higher education enrollment counselors. Quantitative methodology implemented through survey research was used to gather data from employees at member schools in the Christian Adult Higher Education Association (CAHEA), which included…

People are living longer and requiring more health care assistance at home from a family caregiver, many of whom are employed or attending college. However, there is a gap in the literature exploring caregivers in higher education. Little research has been done to identify this hidden population. Thus, this phenomenological study focused on the…

Limited research exists relating to the development and initial implementation of new higher education policies during a crisis. The COVID-19 pandemic took the world by surprise, and higher education leaders found themselves adjusting traditional roles and services to help students and staff navigate the crisis. Multiple streams policy theory,…

Purpose: Scholarly studies on student engagement are mostly focused on the perceptions of students and academic staff of higher education institutions (HEIs) with a few studies concentrating on the perspectives of professional staff. To address this knowledge gap, this paper aims to examine how professional staff who are members of a professional…

Post-industrial society has witnessed trends according to which the labour market has become more flexible, services have expanded and immaterial work and horizontal work organisation has emerged, shaping professions in respect to the employment and work they can offer. An outcome of these trends is a portfolio career, an employment pattern based…

Undergraduate students have been shown to spontaneously form communities of practice and social networks that support their learning and identity development. This study considers the translation of this participatory learning into professional employment following graduation. Thirteen former biological sciences students from a single UK…

This article analyzes the approach of human resource management (HRM) and its practice in teacher education, exploring the effect that the casualization of academic staff at universities has on initial teacher education and vice versa. Drawing on a framework based on criteria of HRM practices, antecedents, and organizational commitment within the…

This study aimed to address current support, the effectiveness of services, successful programs, critical resources, potential outcomes, and limitations for the school district's transition services through the program evaluation. The researcher developed a qualitative research study focusing on six research questions to provide recommendations on…

The purpose of this study was to identify whether there is a difference in the average levels of burnout, as defined by Maslach and Jackson's (1981) three-factor model, experienced by higher education staff members depending on their occupational role or job title. This investigation responded to the problem of increasing levels of stress and…

This paper offers an investigation of the perceptions of servant leadership behaviors by subordinates and the effects that those perceptions may have on the subordinate engagement and turnover intention within a higher education institution. Perceived servant leadership behaviors can induce positive attitudes and engagement in the subordinate…

To address employee well-being and to attract and retain employees, some employers are exploring remote work options. The onset of COVID-19 forced many institutions of higher education to implement remote work for non-academic salaried staff. However, levels of employee well-being while working remotely have been little studied in this population…

Student affairs (SA) professionals have advanced from being generalists to specialists. Protivnak, Paylo, and Mercer (2013) discussed the perceived value of counselor preparation by functional area. We pose that counseling skills are used by student affairs professionals across a variety of functional areas. In the current mixed-method study, 60…

Weight stigma is the negative social judgment of people based on their weight. Despite the negative consequences of weight stigma, its prevalence is well-documented including within the physical activity (PA) landscape. Research shows that a wide range of PA-related professionals hold negative attitudes toward fat people, including physical…

This study sought to understand Latinx student servingness through the lens of Latinx student affairs employees working at Hispanic Serving Institutions. Interviews were conducted with 20 student affairs employees, all except one worked at a Cal State campus. The interview protocol was developed using the Hispanic Serving Institution conceptual…

Fraternity/sorority life is a complex profession with a high turnover rate of professional staff members. In this qualitative study of 11 new fraternity/sorority professionals following their first year in their roles, we examine how new professionals perceive and navigate expertise. We then present implications for practice and research in…