This Spotlight focuses on data from the 2013 Core Data Service (CDS) to better understand how higher education institutions approach customer relationship management (CRM) systems. Information provided for this Spotlight was derived from Module 8 of the Core Data survey, which asked several questions regarding information systems and applications.…

Just as maintaining a healthy infrastructure of water delivery and roads is essential to the functioning of cities and towns, maintaining a healthy infrastructure of information technology is essential to the functioning of universities. Deterioration in IT infrastructure can lead to deterioration in research, teaching, and administration. Given…

This Spotlight focuses on data from the 2013 Core Data Service [CDS] to better understand how higher education institutions approach business intelligence (BI) reporting and data warehouse systems (see the Sidebar for definitions). Information provided for this Spotlight was derived from Module 8 of CDS, which contains several questions regarding…

In higher education, the IT department is often the service provider for the institution's emergency notification system (ENS). For many institutions, the complexity of providing emergency notification to students, faculty, and staff makes using a local, on-premise solution unrealistic. But finding the right commercially hosted technical solution…

This Spotlight focuses on data from the 2013 Core Data Service (CDS) to better understand how higher education institutions approach student information systems (SISs). Information provided for this spotlight was derived from Module 8 of the CDS survey, which asked several questions regarding information systems and applications. Responses from…

This spotlight focuses on data from the 2013 CDS to better understand how higher education institutions approach financial management systems. Information provided for this spotlight was derived from Module 8 of Core Data Service (CDS), which asked several questions regarding information systems and applications. Responses from 525 institutions…

Smartphone ownership among college-aged Americans is high and growing, and many students own more than one mobile device. Such devices are increasingly incorporated into the academic lives of students, and the era of "bring your own everything" presents new opportunities and challenges for higher education. Mobile data collection is the…

EDUCAUSE Core Data Service Fiscal Year 2007 Summary Report summarizes much of the data collected through the 2007 EDUCAUSE core data survey about campus information technology (IT) environments at 994 colleges and universities in the U.S. and abroad. The report presents aggregates of data through more than 100 tables and accompanying descriptive…

This report summarizes much of the data collected through the 2005 EDUCAUSE core data survey about campus information technology (IT) environments at 933 colleges and universities in the U.S. and abroad. The report presents aggregates of data through more than 100 tables and accompanying descriptive text in five areas relevant to planning and…

EDUCAUSE Core Data Service Fiscal Year 2006 Summary Report summarizes much of the data collected through the 2006 EDUCAUSE core data survey about campus information technology (IT) environments at 933 colleges and universities in the U.S. and abroad. The report presents aggregates of data through more than 100 tables and accompanying descriptive…