Higher education staff are the fastest-growing population of workers within colleges and universities. However, higher education staff sentiments regarding their work and work environments are often discounted, impacting their level of engagement. This study was a targeted examination of the levels of engagement among higher education staff with…

Survey data were gathered from college and university faculty, staff, and administrators at Hispanic-Serving Institutions (HSI) regarding Hispanic culture and Hispanic students as part of an NSF-funded investigation that focused on the characteristics and programming of HSIs as well as the background and experiences of their students. Two surveys…

Best practice in the field of communication, especially intercultural communication, emphasizes seeking to understand and enter your interlocutor's perspective. This practice would seem directly applicable to college faculty and staff when they interact with students, especially given the cultural and ethnic diversity in college student…