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Lang, Leah; Pirani, Judith A. – EDUCAUSE, 2014
This Spotlight focuses on data from the 2013 Core Data Service (CDS) to better understand how higher education institutions approach customer relationship management (CRM) systems. Information provided for this Spotlight was derived from Module 8 of the Core Data survey, which asked several questions regarding information systems and applications.…
Descriptors: Colleges, Helping Relationship, Surveys, Information Systems
Lang, Leah; Pirani, Judith A. – EDUCAUSE, 2014
This Spotlight focuses on data from the 2013 Core Data Service [CDS] to better understand how higher education institutions approach business intelligence (BI) reporting and data warehouse systems (see the Sidebar for definitions). Information provided for this Spotlight was derived from Module 8 of CDS, which contains several questions regarding…
Descriptors: Colleges, Business, Information Systems, Interviews
Lang, Leah; Pirani, Judith A. – EDUCAUSE, 2014
This Spotlight focuses on data from the 2013 Core Data Service (CDS) to better understand how higher education institutions approach student information systems (SISs). Information provided for this spotlight was derived from Module 8 of the CDS survey, which asked several questions regarding information systems and applications. Responses from…
Descriptors: Higher Education, Information Systems, Institutional Characteristics, Classification
Lang, Leah; Pirani, Judith A. – EDUCAUSE, 2014
This spotlight focuses on data from the 2013 CDS to better understand how higher education institutions approach financial management systems. Information provided for this spotlight was derived from Module 8 of Core Data Service (CDS), which asked several questions regarding information systems and applications. Responses from 525 institutions…
Descriptors: Money Management, Higher Education, Information Systems, Classification