In this article, the authors detail the major themes set out in the previous articles in this volume, tying them together using the framework of organizational intelligence. In his article about the nature of institutional research, Terenzini (1993) invoked the concept of organizational intelligence, arguing that institutional researchers must be…

When the history of American higher education is rewritten years from now, one of the storylines of the first decade of the twenty-first century likely will be the emergence of student engagement as an organizing construct for institutional assessment, accountability, and improvement efforts. The engagement premise is straightforward and easily…