This study explores dissatisfaction and neutrality metrics from 12 years of a national-level undergraduate student survey. The notion of dissatisfaction is much less prevalent in the narratives surrounding student survey outcomes, and the underpinning metrics are seldom considered. This is despite an increasingly vociferous debate about…

This research study explored the level of student engagement that transfer students experience and how these levels can predict their persistence. This quantitative study utilized secondary data from the National Survey of Student Engagement (NSSE). George Kuh's Theory of Student Engagement guided this study and influenced the development of the…

Alumni associations are established by higher education institutions to formalise relationships with alumni, and to nurture alumni loyalty over time. This study investigates drivers of perceived value for an alumni association, and the effects that perceived value and satisfaction have on alumni loyalty. Data were collected from 1711 respondents…

Traditional institutional research systems may limit who is counted and how they are counted because of limitations associated with disability classification, self-disclosure of disability status, and accessibility limitations inherent within some data-collection methods. As postsecondary institutions work toward improving access for disabled…

For hard-to-survey populations such as ethnic minorities and immigrants, increasing survey response rates is a crucial element of the fieldwork as these populations often show a higher likelihood of not participating compared with the native population. However, no study has so far compared different strategies for mobilisation within this group.…

Although more students study abroad today than in decades prior, participation still lags behind national goals put forth by the Lincoln Commission. Many students plan to study abroad, yet this often does not correspond with actual participation. This gap suggests there are barriers that prevent study abroad intentions from evolving into program…

The idea of student engagement as a predictor of student success was first introduced by Alexander Astin (1974; 1984) who studied student involvement. The connection of student involvement and student success has led to the focus on student and how we measure it to ensure that institutions are doing all they can to improve outcomes. Nothing has…

The aim of this paper is to foreground network analysis as a statistical lens through which higher education institutions can articulate their own process of striving for teaching excellence, and how it is constituted in their own contexts. The paper offers an approach to analysis that extends the frontiers of methodologies in 'measurement' of…

This study examined the post-graduation employment location preferences of international students preparing to participate in the Optional Practical Training (OPT) program in the United States. An exploratory survey asked international students in their final semesters at three midwestern public universities to indicate their employment location…

This paper explores the effect of collaborative learning on academic motivation among students from 17 institutions throughout the United States. Even in the presence of a wide array of potential confounders, collaborative learning exerted a statistically significant and positive influence on students' academic motivation levels across four years…

Arbitrary placing cut-offs in data, i.e. binning, is recognised as poor statistical practice. We explore the consequences of using arbitrary cut-offs in two large datasets, the National Student Survey (2019 and 2022). These are nationwide surveys aimed at capturing student satisfaction amongst UK undergraduates. For these survey data, it is common…

In management education, research combining job design and institutional commitment theory with management students' co-creation of their learning is underdeveloped. Some findings suggest identifiable differences between different courses of study based on relationship quality and student loyalty approach. However, much of the current research has…

Measures of student satisfaction are commonly used to compare universities. Student satisfaction with higher education institutions in the UK is assessed yearly using the National Student Survey (NSS). The most recent revision of the NSS suggests that the satisfaction questions form eight different subscales. The aim of this research was to…

Student retention has not changed in almost 40 years despite the plethora of attention. Maybe it is time to look at it differently. The study examines the relationships of parental education level, educational aspirations, and engagement. The National Survey of Student Engagement data were used in the analyses, but it raised questions about the…

In Danish universities, like elsewhere, there is an increased concern for students' mental health and well-being. In 2018 the Danish government implemented a new biannual national student survey that focuses on well-being as a new indicator in the performance-based funding model. In this article we explore the survey, which is similar to surveys…