Typing has become a pervasive mode of language production worldwide, with keyboards fully integrated in a large part of many daily activities. The bulk of the literature on typing expertise concerns highly trained professional touch-typists, but contemporary typing skills mostly result from unconstrained sustained practice. We measured the typing…

Administrative assistants within the higher education system are a vital part of universities, including supporting students, faculty, and administrators. Although administrative assistants are essential to a college or university, they often lack recognition and salary support for their contributions. This applied qualitative study seeks to…

The COVID-19 pandemic has significantly impacted mental well-being, leading to increased stress, anxiety, and social isolation, particularly affecting students' self-confidence and academic performance. This study aims to establish the relationship between anxiety levels and student satisfaction with distance learning in taxation during the…

The present study investigated cognitive effort of handwriting and typing of undergraduate students. In Experiment 1, we used a secondary reaction time task to assess the cognitive effort required by undergraduates when carrying out handwriting and typing copying tasks. Students had longer reaction times, indicating greater cognitive effort, when…

The need for strategic planning of the internationalization process in universities is inevitable. The key stakeholders in higher education institutions (HEIs) are expected to be involved in the strategy-making process. It is argued that international office professionals (IPs) are one of these key stakeholders and need to be part of strategy…

Higher education students with specific learning disorders (SLD) often experience difficulties in basic learning skills, including typing on computers, which has become the most common writing mode for academic purposes. This may affect their academic performance. We compared the typing performance, product, and technique (screen gaze, finger use)…

Training is a continuous process to improve the caliber of employees. The main objective of this study is to assess and investigate the impact of training on employees' performance in the technology focused academic institution. Methodology: This study used a quantitative approach and the cross-sectional survey was used to collect data from a…

Accountants should stay relevant to the business world, making Information Communication Technology (ICT) competencies essential, as highlighted by professional bodies and employers. For this reason, how and when ICT competencies can be integrated into the accountancy curriculum following the guidelines of Bloom's taxonomy was investigated. ICT…

Over the last 20 years, the UK Higher Education sector has experienced a significant change to its funding base with a shift away from government funding, to operating within a highly competitive marketised environment. This shift has impacted the governance and management structures within the sector, with universities encouraged to adopt a more…

This study examined three influential factors of junior college students' learning engagement: (a) intrinsic and extrinsic motivation, (b) career decision-making self-efficacy (CDMSE), and (c) self-regulation. Participants included 206 students enrolled in the secretarial administration program in a junior college in South Korea. The primary…

Office and administrative support staff can be found throughout almost every work environment within higher education institutions. While inherently tied to the success of higher education programs, faculty, and students, the contributions of this small but important group of employees is often overlooked by higher education institutions and…

This article focuses on the outcome of a tracer study of former NAMCOL TVET trainees who completed their training in 2017, 2018 and 2019 in the following trades: automotive mechanics, welding and metal fabrication, office administration and plumbing and pipe-fitting in terms of their employment profile, and opinions on the quality and effect of…

In response to COVID-19, universities worldwide experienced drastic and sudden changes including the need to shift to online teaching and assessment. Following previous research suggesting that individual differences in typing skills could influence text quantity and quality, we investigated whether university students' typing speed is related to…

This is the eighth year that CUPA-HR has conducted the CUPA-HR Staff in Higher Education Survey, which collects data on primarily non-exempt staff. The survey collects the following data for all higher ed staff: salary, sex, race/ethnicity, age, and years in position. This marks a special year for data collection and reporting for all CUPA-HR…

The Malaysian government has long recognized the significance of mastering the English language among its citizenry. The government has planned, and subsequently, implemented many policies to ensure Malaysians master the English language. Although civil servants have a strong desire to master the English language to perform their duties more…