Purpose: This study aims to explore the mediating role of employee work engagement in the relationship between training and creativity in the education sector in India. Design/methodology/approach: The sample for this study consisted of 260 faculty members from 11 public universities in the Punjab region. Partial least squares-structural equation…

Millennials, those born between 1981 and 1996, constituted the largest demographic in the United States (U.S.) workforce in the early 2020s. The higher education industry noticed an increase in millennial-aged employee attrition, particularly during and after the peak of the COVID-19 pandemic. Through the semi-structured interviews of 22 current…

The objective of the study is to evaluate both direct and indirect relationships among organizational culture, attitude, intention, and adoption of the innovation culture in Malaysian ODL higher education institutions. The findings of this study are crucial for ODL institutions to maximize employee performance by adopting an innovation culture for…

This research uses poetry as a form of data to explore a sense of 'belonging' for staff working in higher education. Poetic content analysis was explored as a research method and using poetry in this way has allowed for a nuanced exploration of questions of belonging in the context of individual intersectional identities. Following an analysis of…

Objective: To evaluate the impact of a campus-based breastfeeding support campaign grounded in the Theory of Reasoned Action. Participants: Seventy-eight students and employees. Methods: An online survey was administered pre- and post-campaign to measure attitudes, subjective norm, normative and behavioral beliefs, intention, knowledge, and…

The retention of student affairs professionals remains a significant challenge for academic institutions, as these professionals play a critical role in supporting student retention and ensuring completion rates. A misalignment between employees' preferred work environments and current institutional policies and traditions hinders the transition…

The number of mergers among higher education institutions in the United States has reached an unprecedented level. But unfortunately, the failure rates of these higher education institutions are no different. Increasing financial demands, population changes, and a deteriorating perception of postsecondary education are all contributing to the…

The number of Hispanic-Serving Institutions (HSIs; institutions of higher education that enroll 25% or more Hispanic/Latino students) in the United States continues to rise at a rapid rate every year. Yet, practitioners and scholars alike still seek ways to better understand the impact and value of an HSI organizational identity and how…

In the spring of 2021, staff from the University of Minnesota Morris participated in Fika Coffee Time gatherings, inspired by a Swedish tradition to slow down, have coffee, conversation, and a treat with friends or colleagues. As Minnesota is the state with the largest number of Swedish Americans, it has a great deal of institutions that celebrate…

Over the last few decades, there has been a significant increase in the number of student service personnel, yet demand has outstripped this growth leading to turnover and low employee satisfaction. Scholars and practitioners alike have called for increased levels of empowerment of these workers, but the outcomes of this approach need further…

This qualitative case study delved into professional development's influence on job satisfaction among classified staff in California's community colleges. The study examined a convenience sample of 20 full-time classified staff who had worked for at least 1 year at a community college in California and had participated in a professional…

The author describes and analyzes the application of an Appreciative Inquiry initiative in a student success unit called University College, an academic unit with approximately 60 staff members. The article addresses the decision to adopt Appreciative Inquiry as part of the change process; the introduction of AI to the staff; the enactment of the…

Purpose: The purpose of this transcendental phenomenological study was to understand and systematically describe the essence of the experience of professional staff members at a public university who received implicit bias training (IBT) that includes the Implicit Association Test (IAT).Theoretical Framework. Appreciative Inquiry (AI) was used,…

Professionals within the field of student affairs administration provide essential support services to students within American higher education. As a profession, it is important to understand the way in which new student affairs professionals are socialized, supervised, and prepared for the demands of student support work. This arts-based,…

This paper considers wellbeing in the context of those working in the further education (FE) sector in England and how this has been affected by the COVID pandemic. There has been a growth of research into the impact of the pandemic on the workforce in the higher education sector and some considerations for schools. However, research that examines…