This research focuses on identifying successful approaches used by university ombuds offices to enact change regarding dispute resolution options within their academic institute. The field of Ombuds has grown steadily in North America since the 1970s and is widely used by private industry, academia, and government organizations to deploy…

Governing board professionals, described in The Chronicle of Higher Education as "a pocket of power advising both the board and the administration," (Jesse, 2023, para. 3) are charged with ensuring governing boards meet their fiduciary obligations and operate effectively. Despite the role's growing recognition as a "linchpin…

In this study, we examined the requirements for career and technical education administrators across all 50 states. The decline in the number of states that require a specific career-technical administration certification/licensure to oversee secondary career and technical education (CTE) programs has continued for decades. Most states have moved…

The COVID-19 pandemic has had an irreversible impact on the higher education sector. The disruption of the COVID-19 pandemic created challenges for university leaders and their stakeholders who needed to reinvent themselves to operate their campuses during the pandemic (Garcia-Morales et al., 2021). The purpose of this study was to conduct…

College and university presidents can position themselves to be a great resource for the country and the world. This chapter introduces the perspectives of two presidents of the University of Notre Dame, Father Theodore Hesburgh, C.S.C. who served for 35 years (1952-1987) and was a major presence in American higher education and a classic public…

The literature concerning international education among U.S. colleges and universities suggests that strategic planning is vital to the internationalization process to ensure that institutions intentionally respond to globalization. Central to that internationalization at large is how the senior international officers (SIOs) facilitate the…

Studies have revealed the challenges facing management and the role the manager has with respect to facilitating team development. This exercise builds upon the knowledge a management student gains via textbook and/or classroom lecture concerning the stages of team development and offers real-world examples of the challenges facing managers when…

In this essay, I introduce the term "governance inversion" to describe a situation in which a university administration repositions a governance body in such a way as to limit its legitimate governance function. Structural conditions might make governance inversion more likely, but narratives might also be deployed to make the inversion…

The budding esports scene has drawn attention from higher education institutions in North America, who are growing community, competitive, and pedagogical esports initiatives. Varsity Esports Programs (VEPs) have proliferated since Robert Morris launched the first varsity program in 2014, with over 12,800 players from 650 institutions competing in…

Deeply embedded in U.S. higher education institutions is a culture of whiteness that benefits white students, staff, faculty, and administrators through racist policies, structures, and cultural norms designed to uphold whiteness. This culture not only minimizes the presence of racism, but also is pervasive on college campuses, where…

Despite the movement toward post-new public management in western countries, the new public (NPM) management model is still a popular managerialism adopted in many countries where the history of neoliberal governance is relatively short. While the principal-agent theory has been primarily used for analyzing education policy within the NPM context,…

This article explores the complex academic-administrative role of the associate dean in US higher education administration. Previous research in Australia, UK and USA indicates that these academic middle managers experience significant conflict and ambiguity due to their roles and responsibilities as faculty members and administrators. Victor…

Purpose: This study aims to raise the issue of the president as the intellectual leader of the university in that they are the voice of the importance of the Humanities, both in inclusion and diversity measures, in decolonizing the curriculum and recognizing the importance of teaching life skills to students. Design/methodology/approach:…

The 2023 Thought Leaders Report, "Leadership Reimagined: Navigating the Higher Education Workplace" provides leaders with information and tools to help them lead their employees through the continuing uncertainty with a focus on the workforce. We recognize that workforce issues are incredibly challenging and understand that an engaged…

Decreasing financial health damages an organization's reputation and economic viability to survive. Historically Black Colleges and Universities (HBCUs) leaders must strive to improve their financial health to protect their institution's reputation and risk of closure. Grounded in strategic enrollment management theory, the purpose of this…