The COVID-19 pandemic, the Australian government's response, and longer-term influences within Australia's higher education sector, provided the background and rationale for this study in an Australian public university. From a context of how Antipodean University (AU) dealt with the revenue crisis, this paper describes how a sample of staff were…

Purpose: The aim of this study was to investigate the perception of female employees regarding workplace empowerment. The study also emphasized the alleged advantages of employee empowerment in the workplace and pinpointed the barriers to empowerment. Design/methodology/approach: This paper is based on qualitative data collected, through the…

This qualitative study investigated staff retention in higher education by focusing on the retention of academic advisors. Academic advisors play an integral role in student success and advising is notably one of the fields in higher education with the greatest turnover. This turnover comes at great costs, financial and otherwise, for the…

The purpose of this quantitative correlational associative study was to determine if and to what extent there was a relationship between the transformational leadership behaviors of CIOs, as perceived by IT employees, and a successful ERP system implementation in higher education in the United States. This study used the Multi-factor Leadership…

Background/purpose: The study aimed to investigate relationships between preservice teachers' teacher readiness level, attitudes towards the teaching profession, and organizational attraction perceptions. Materials/methods: Relational survey method, one of the quantitative research methods, was employed in the study. The sample of the study…

Purpose: The purpose of this case study was to explore the strategies regional campus leaders used to engage staff and foster performance while required to work remotely during the COVID-19 global pandemic. Methodology: A qualitative case study design, using semistructured interviews, was used to answer the following research question that guided…

The purpose of this quantitative comparative study was to examine differences in five components of technostress across three employee groups (Faculty, Administrators, and Staff) in U.S. higher education. Jena and Mahanti's technostress-demographic model provided the theoretical framework for this study. The five components of technostress…

This dissertation presents three separate studies related to the experiences of university professional staff, including their work stress and relationship to undergraduate students. Findings from these studies show that professional staff are well-positioned to act as institutional and empowerment agents (Stanton-Salazar, 2011) on behalf of…

Vietnam currently faces a social skills deficit among college graduates. This lack of sufficient social skills significantly affects Vietnam's economy where it is one of the main factors that drives higher unemployment in Vietnam. Research has shown that although social skills have been increasingly perceived by employers as one of the most…

The CUPA-HR Higher Education Employee Retention Survey (ERS) was created to better understand the factors underlying the retention crisis that continues in the wake of the COVID-19 pandemic -- the reasons higher ed employees are looking for other employment, the characteristics of those at risk for leaving, and what higher ed leaders can do to…

Universities are increasingly recognized for playing a proactive role in supporting culture and creativity-led regional development. Meanwhile, they are also expected to distinguish themselves in their core activities via mission differentiation. Often these two demands are pitched against each other while little attention has been paid to the way…

Many practitioners might struggle with becoming productive in different software engineering (SE) roles due to misalignment of the skills learnt during the university time with what is expected in the industry. Companies spend significant resources to train the personnel, whose academic backgrounds are not only based on "computing…

The purpose of this qualitative study is to explore how mid-level student conduct professionals (SCPs) made meaning of their professional and mid-level leadership experiences during their institutions' immediate responses to the COVID-19 pandemic. This study draws on sensemaking as a theoretical lens and literature related to mid-level…

Throughout history, people have united to demand change and accountability in the face of injustice. Although freedom of speech and assembly rights have been essential in uplifting and empowering marginalized communities throughout history, it is important to name the existence of speech that seeks to expand rights and speech which aims to…

This dissertation evaluated the outcomes of a civil rights bus tour as a diversity initiative for employees at a private Christian university in Pennsylvania. Previous qualitative research suggests that participants improve their attitudes toward diversity and experience increased levels of civic engagement. This study quantitatively evaluated…