University employees experience high levels of workplace stress, with the perception that it is increasing, due to less autonomy, increased student numbers, excessive administrative work and role ambiguity. This study is part of a larger evaluation of the effectiveness of a Mindfulness, Self-Care and Resiliency (MSCR) program to improve the…

Through the lens of English as an International Language (EIL), this study investigates experience and linguistic challenges university students and tour guides in Thailand have when hosting foreign visitors, and how those challenges can be addressed in classroom activities. A questionnaire was distributed to 113 university students and 70 tour…

The purpose of this study was to investigate the inter-correlations of self-transcendence, spiritual well-being, optimism and meaning in life. Additionally, the aim was to find out the differences in mean scores of self-transcendence, spiritual well-being, optimism and meaning in life between retirees and post-retirement employees. The sample…

In Ohio, three movements have made diversity management and advancement crucial to the success of two-year colleges: increasingly diverse student bodies, the recent emphasis of outcome-based accountability, and the evolution of funding sources that led to the creation of performance-based funding formulae. The history of ideologies of diversity…

Nowadays, the concept of innovation is omnipresent in most political discourses as well as in technological, socio-economic and scientific development plans. Innovation is essential for solving complex problems in new ways, which can lead countries to development and prosperity. The realisation of an innovation is not the result of a random act,…

Lack of disability-related knowledge and skills by higher education faculty and student affairs professionals are recognized as barriers to the promotion of equal access and success of students with disabilities. Although an expanding body of research exists on the preparation of faculty to meet the needs of students with disabilities, little…

The study is focused on the analysis of business English bachelor's study programs provided by Czech universities, and the self-perceived strengths and weaknesses of the program graduates in practice and their employer's requirements and evaluations. A qualitative-quantitative analysis of the data was done using three research methods: content…

The patient portal is an electronic repository of health information, including doctor's notes, laboratory test results, and diagnostic imaging reports. There are limited studies that explore how individuals make sense of their health information, and use that understanding to increase health literacy. Education leaders should consider the ways…

The purpose of this quantitative study was to determine if self-determination theory (SDT), the human needs of autonomy, competence, and relatedness (Basic Psychological Needs), provides a theoretical explanation of professional staff work engagement (vigor, dedication, and absorption -- Levels of Work Engagement) in public higher education…

Gender inclusive housing (GIH) is a recent policy development designed to enable greater inclusion of students of all genders in residential housing (Garvey, Chang, Nicolazzo, & Jackson, 2018; Taub, Johnson, & Reynolds, 2016). Student affairs practitioners (SAPs) play important roles advocating for improved policies and procedures on…

Purpose: Although the existing internal marketing (IM) scales include various scale items to measure employee motivation, they fall short of incorporating the needs and expectations of service sector employees. Hence, the purpose of this study is to present a practical instrument designed to measure the IM construct in the higher education sector.…

Leadership is crucial in all facets of humanity as it enhances personal, organisational, and national socio-economic growth and development. By portraying a great vision, a leader acknowledges their followers' efforts to maximise performance within the organisation. Leaders inspire their followers to achieve beyond their expectations by providing…

This study extends our knowledge of internal branding in the context of employees in the higher education sector. Employing a quantitative methodology in UK universities, a conceptual model is presented and tested on 235 employees. Internal market orientation (IMO) is examined as a management tool to drive employees' university brand commitment…

Previous studies have noted the difficulties students have in understanding and adapting to professional workforce policies, especially mobile device usage and e-etiquette. This study focuses on determining how closely students and working professionals align in their perceptions of appropriate mobile phone usage during business meetings. After…

Universities are increasingly leveraging virtual teams into their organizational structure and strategic framework for many functions including academic administration and faculty leadership. One benefit of a virtual workforce is the ability to hire the most qualified individuals regardless of where they are physically located. As the virtual…