Purpose: To demonstrate how quality management (QM), a widely accepted management paradigm, can be used to advance education for sustainability in the business curriculum. Design/methodology/approach: The assumptions of QM and environmental sustainability are explored. A class exercise is developed that uses QM tools--and in particular, Deming's…

Using Milton's "Paradise Lost" as metaphor, this article examines shifting positions of authority, and the role of technology, in higher education practice. As higher education becomes caught up in the performative agendas of globalised market rationalism, technology is mobilised in a specific way which sits uncomfortably with…

This article previews the future of universal learning, and related issues such as societal need, technologies, course design, administration challenges, faculty support, and student service.

This chapter provides an overview of the literature on organizational learning and the learning organization, sets out key concepts in each area, and reviews the way that organizational learning and the learning organization have been applied within higher education.

The goal of the Pathways to College Network is to advance college access and success for underserved students, including those who are the first in their families to go to college, low-income students, underrepresented minorities, and students with disabilities. All of the Pathways work is grounded in data and research. Through a synthesis of…

This essay examines the ways in which nonprofit universities increasingly emulate businesses, focusing on two of the most direct forms of emulation: the creation of internal university markets at the University of Southern California through adoption of variants of resource center management (RCM) and the privatization of public higher education…

Student engagement represents a critical benchmark of educational effectiveness for graduate as well as undergraduate students. This chapter presents seven principles for good practice in engaging and connecting graduate and professional students to the larger campus community and provides examples of exemplary programs.

Today, institutional leaders face numerous struggles: intervention from boards of trustees, alumni, and state legislators; decline in financial support from the states; and competition in an increasingly global marketplace. While it is agreed that effective governance structures allow institutions to respond creatively to these challenges, how…

Confusion and furies about issues such as gender and sexuality present themselves as counternarratives about schooling. Rather than treat them as situations for educational administrators to manage or evade, the author proposes to use these counternarratives to fundamentally reframe educational leadership to be a profession proud of and skilled at…

Few learning experiences give students immediate feedback on ethical and unethical behaviors and provide opportunities to repeatedly practice effective behaviors. This article describes how the authors have used challenge course activities to stimulate students to observe their own and others' ethical and unethical behaviors. Specifically, these…

This article has two objectives: to explore the changing power relationships within the quality management practices of United Kingdom higher education with specific reference to online learning and the role of learning technologists; and to explore some of the issues surrounding the potential to represent academic discourse through media other…

The paper attempts to synthesise the features of the model for quality management in education based on the approaches spelt out in four well-articulated methodologies for the practice of quality in higher education. Each methodology contributes to different views of education from the learners' and the institution's perspectives, providing…

Focuses on Moldavia, and its task of nation building--a task that depends, in part, on the effectiveness of the nation's educational system--following the demise of the Soviet Union. Provides a brief discussion of the growing importance of higher education, examines the evolution of higher education and management responses to the changing…

Internationalisation is one of the most powerful forces for change in contemporary higher education. This article looks first at the motivation of four leading institutions in seeking to develop a strategy for internationalisation. Second, the wide range of activities and initiatives undertaken by these universities is examined covering teaching…

In this article, we provide a summary of several major traditional and contemporary philosophical and psychological perspectives on ethical conduct for businesses, along with five different sets of internationally accepted ethical guidelines for corporations operating anywhere in the world. We include examples of corporate codes of conduct from…